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Matthews Import Center / Subaru / Kia
Vestal, NY
586 Reviews
Matthews Subaru has an award-winning reputation. We are all about treating our Customers with the respect they deserve. We have a BIG selection of New, Certified and Preowned vehicles all priced transparently. BIG selection, Zero hassles. Matthews Means More. Every Day. Every Way.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 PM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 PM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 586 reviews
November 21, 2023
They are always so friendly and helpful making buying a car there a pleasant experience. car there a pleasant experience. More
by canavanroxie
Verified Customer
November 21, 2023
Had a great experience. I’ve been working with Bill the sales associate for the last 9 years. He’s a gem! I’ve been working with Bill the sales associate for the last 9 years. He’s a gem! More
by 1117linda
November 20, 2023
Very good expirience buying a truck. Fantastic as always! I buy all my vehicles here. Would definately recommend. Fantastic as always! I buy all my vehicles here. Would definately recommend. More
by c21lax
November 19, 2023
More than likely will not return. They did not do much to help me get into the vehicle I wanted but wanted to sell me 2 vehicles I had no interest in. I did the work myself, secured f They did not do much to help me get into the vehicle I wanted but wanted to sell me 2 vehicles I had no interest in. I did the work myself, secured financing. I would have gone elsewhere but they had the vehicle I really wanted. More
by Goddesskim9231
November 18, 2023
Xhris was very helpful and found me the car. The managers introduced themselves to me too The managers introduced themselves to me too More
by horowitzjeffreydavid
November 18, 2023
Outstanding service. Fixed my problem, then gave my Subaru the once over, twice. Michelle, at the service desk, is wonderful. Fixed my problem, then gave my Subaru the once over, twice. Michelle, at the service desk, is wonderful. More
by WTASTLE
Employees Worked With
November 18, 2023
The service is always great. The car is done on time & all the service people tell me how much each thing is b4 fixing anything. I believe they are all honest & don’t try to snow The car is done on time & all the service people tell me how much each thing is b4 fixing anything. I believe they are all honest & don’t try to snow me. More
by psersen
November 18, 2023
Was in for regular maintenance and snow tire installation and always takes care of everything professionally. and always takes care of everything professionally. More
by kdimmick
Employees Worked With
November 17, 2023
Great service by the salesmen to go over all the details of my car. Helped order it and kept me in the loop as far as when my car was coming and if there was anything I needed. Small defect in the winds of my car. Helped order it and kept me in the loop as far as when my car was coming and if there was anything I needed. Small defect in the windshield once I had gotten my car which the salesmen and service department went above and beyond to help fix and then replaced the defective part. Great experience. More
by steven.white
November 16, 2023
I had a very good experience buying my new car. Bill Allen was very imformative and helpful. Bill Allen was very imformative and helpful. More
by carolkwiatkowski
