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Matthews Import Center / Subaru / Kia
Vestal, NY
586 Reviews
Matthews Subaru has an award-winning reputation. We are all about treating our Customers with the respect they deserve. We have a BIG selection of New, Certified and Preowned vehicles all priced transparently. BIG selection, Zero hassles. Matthews Means More. Every Day. Every Way.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 PM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 PM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 586 reviews
September 17, 2024
While the young man was very nice and listened to my request he gave me paperwork with wrong info and vehicle was not totally fixed as the dealership did not have the parts needed for the recall. Will h request he gave me paperwork with wrong info and vehicle was not totally fixed as the dealership did not have the parts needed for the recall. Will have to back up again. I spoke to Aiden. More
by slycop2
Verified CustomerEmployees Worked With
N/A
September 17, 2024
Easy buy! Bill was, as always, a great salesman. A very fair deal. I love my Outback touring xt. Bill was, as always, a great salesman. A very fair deal. I love my Outback touring xt. More
by richardprogovitz
September 16, 2024
Always accommodating! I only do business with Matthews. Subaru Express service is excellent and quick. I only do business with Matthews. Subaru Express service is excellent and quick. More
by bowker0
September 16, 2024
Never have a problem when I bring my vehicle in for service. My service advisor ( Michelle or Joe keep me informed on the progress. Skilled technicians do the rest. Thanks service. My service advisor ( Michelle or Joe keep me informed on the progress. Skilled technicians do the rest. Thanks More
by jsoule2
September 15, 2024
I couldn't be happier with my new Sabaru and everyone at the dealership was wonderful. the dealership was wonderful. More
by mzakrajsek1225
September 15, 2024
Jamal and Chris were very helpful and pleasant. Great service as usual. Bought my first Subaru here and then my second. I highly recommend Matthews Subaru. Great service as usual. Bought my first Subaru here and then my second. I highly recommend Matthews Subaru. More
by HOMBREMAMA
September 14, 2024
Our sales person Rich was so nice and helped us after having a lack of communication with another sales person who didn't bother to call me when my car arrived and Rich got me in the car and had paperwor having a lack of communication with another sales person who didn't bother to call me when my car arrived and Rich got me in the car and had paperwork started. Definitely going back if we decide to buy another Kia after my lease is up! More
by A
September 12, 2024
Mike was truly the best. This was my first new car purchase and only 6 months after I had a bankruptcy so while Matthews was not able to secure me financing, I was able to s This was my first new car purchase and only 6 months after I had a bankruptcy so while Matthews was not able to secure me financing, I was able to secure financing myself and both Mike and Cole were so patient and attentive to me. I truly hope Mike is still there when I’m in the market for another car! I will be giving his name to everyone who says they want to purchase from Matthews!!!! More
by jazmin2boot
September 09, 2024
I love the Express Service option and appreciate the complimentary car wash. The friendly staff is great! complimentary car wash. The friendly staff is great! More
by lonnastory
September 09, 2024
Rich and Cole were extremely helpful throughout the whole car buying process. When I am in need for another vehicle again, he will be my first point of contact. car buying process. When I am in need for another vehicle again, he will be my first point of contact. More
by KYLE.SEVEY
Employees Worked With
