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Matthews Import Center / Subaru / Kia
Vestal, NY
586 Reviews
Matthews Subaru has an award-winning reputation. We are all about treating our Customers with the respect they deserve. We have a BIG selection of New, Certified and Preowned vehicles all priced transparently. BIG selection, Zero hassles. Matthews Means More. Every Day. Every Way.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 PM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 PM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 586 reviews
December 08, 2023
Great people, great car and great deal. This is the 5th car purchase from Mike at Matthews. Will definitely buy from them again! This is the 5th car purchase from Mike at Matthews. Will definitely buy from them again! More
by anash3
Verified Customer
December 07, 2023
It was fine, very professional. They had my car done when they said they would. They had my car done when they said they would. More
by phayes4
Employees Worked With
December 07, 2023
I had to return to the center later to have my tires put back in my car. I had my car checked on Monday--somewhere else--and they said my tires were fine. Your guy said they were not. I haven't checked t back in my car. I had my car checked on Monday--somewhere else--and they said my tires were fine. Your guy said they were not. I haven't checked to see if I got the right tires back, but I will. The shuttle service was great. Nice feature to offer. More
by marieeg82
Employees Worked With
December 07, 2023
Cole was so kind and really helpful in walking us through the financial process of our purchase. He’s great! He helped finance my Kia Seltos. the financial process of our purchase. He’s great! He helped finance my Kia Seltos. More
by maleski.lauryn
December 05, 2023
Everyone was great to deal with. John and Cory were a big help. Thank you John and Cory were a big help. Thank you More
by johnnygoodspeed
December 04, 2023
Was disappointed after being harassed by Kia for months, taking a day out of my schedule to only find out that no one told me the work couldn’t be done after traveling 40 minutes due to after market add in! taking a day out of my schedule to only find out that no one told me the work couldn’t be done after traveling 40 minutes due to after market add in! More
by HAYNES3382
Employees Worked With
Domenico Rossi
December 04, 2023
Outstanding, above and beyond expected service. When our car experienced a concern just after purchase, Matthews stepped up and went FAR above and beyond what I had expected to make sure my fam When our car experienced a concern just after purchase, Matthews stepped up and went FAR above and beyond what I had expected to make sure my family was safe. They repaired the car, upgraded us to safer tires, and were incredibly professional and compassionate. We are so grateful for the sales and service teams. Please keep up the great work you do. More
by oldsm99
December 04, 2023
Service was done quickly. Snacks were a bonus. Waiting area and rest room was clean. Snacks were a bonus. Waiting area and rest room was clean. More
by dbartilo
Employees Worked With
December 03, 2023
I am not sure who Scott Stica is? Mike is always a pleasure to do business with and I appreciate his authenticity and integrity Mike is always a pleasure to do business with and I appreciate his authenticity and integrity More
by ajmorgan1999
Employees Worked With
December 03, 2023
Outstanding sales experience as well as service department. Always a pleasure to do business with Matthews Kia. department. Always a pleasure to do business with Matthews Kia. More
by odyssey989
