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Matthews Import Center / Subaru / Kia
Vestal, NY
587 Reviews
Matthews Subaru has an award-winning reputation. We are all about treating our Customers with the respect they deserve. We have a BIG selection of New, Certified and Preowned vehicles all priced transparently. BIG selection, Zero hassles. Matthews Means More. Every Day. Every Way.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 PM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 PM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 587 reviews
December 16, 2023
Mike was fantastic from start to finish, made our car buying experience the best ever. He was very friendly, most helpful and so knowledgable - answering our questions, and getting answers for us when he buying experience the best ever. He was very friendly, most helpful and so knowledgable - answering our questions, and getting answers for us when he couldn't. He was professional at all times, but delightfully folksy and humorous, always making us feel welcome and like valued customers. He explained the features of our new car, giving advice and guidance, welcoming us back whenever we might have questions or concerns. It was a wonderful experience. We would recommend him to anyone looking to buy a new or used car. He is without doubt, the best. More
by MISSPENNYBETH
Verified Customer
December 16, 2023
The staff stayed late on a Saturday afternoon to complete the sale transaction. That was impressive and much appreciated. I know the sales team and the back office team really did not have to do that. the sale transaction. That was impressive and much appreciated. I know the sales team and the back office team really did not have to do that. More
by Dennis
December 15, 2023
Honest and upfront with services needed and required. Easy pick up and experience with my appointment Easy pick up and experience with my appointment More
by SKOJECD
Employees Worked With
December 15, 2023
the service was right on, had an appointment, they said how long it would take and they were right how long it would take and they were right More
by jbet49
December 14, 2023
Joe Nugent and Cole Sevey were excellent along with the whole Matthews team that's why my wife and I bought two cars in seven weeks. whole Matthews team that's why my wife and I bought two cars in seven weeks. More
by rd4golf3
December 13, 2023
Don't know who Scott Stica is, but Bill Allen was extremely helpful in the purchase of our new car. He continues to follow up. extremely helpful in the purchase of our new car. He continues to follow up. More
by bborton
December 11, 2023
Fast service on any problem. Friendly service personal kept me up to date as to what they found and fixed. Friendly service personal kept me up to date as to what they found and fixed. More
by raceboy0007
December 10, 2023
Modern surrounding. Everyone is extremely courteous and friendly. Suburus will be our go to vehicle going forward and this dealership is part of the reason. Everyone is extremely courteous and friendly. Suburus will be our go to vehicle going forward and this dealership is part of the reason. More
by connie17
December 09, 2023
The Service team was very helpful and courteous. My appointment started on time and I was kept informed of progress. My appointment started on time and I was kept informed of progress. More
by CAROLSK
Employees Worked With
