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Matthews Import Center / Subaru / Kia

Vestal, NY

4.8
586 Reviews
Matthews Subaru has an award-winning reputation. We are all about treating our Customers with the respect they deserve. We have a BIG selection of New, Certified and Preowned vehicles all priced transparently. BIG selection, Zero hassles. Matthews Means More. Every Day. Every Way.
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3013 Vestal Road

Vestal, NY

13850

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Showing 586 reviews

December 16, 2023

The staff stayed late on a Saturday afternoon to complete the sale transaction. That was impressive and much appreciated. I know the sales team and the back office team really did not have to do that. More

by Dennis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris McAndrew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Fisher
Dec 27, 2023 -

Matthews Import Center / Subaru / Kia responded

We're glad to hear our Team took great care of you! Congratulations on your new ride and we appreciate your business!

December 15, 2023

the service was right on, had an appointment, they said how long it would take and they were right More

by jbet49
Recommend Dealer
Yes
Employees Worked With
Marissa Kuklish
1.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Carlson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2023 -

Matthews Import Center / Subaru / Kia responded

Thank you for choosing Matthews! We appreciate the great review and your business!

December 15, 2023

Honest and upfront with services needed and required. Easy pick up and experience with my appointment More

by SKOJECD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michele Hayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2023 -

Matthews Import Center / Subaru / Kia responded

We appreciate your business and the great review! If there is anything more we can do in the future to provide a better experience please don't hesitate to reach out.

December 15, 2023

Friendly and thorough service. Can always rely on positivity, care and timeliness. Thank you for your attention. More

by lsalomons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dom
Dec 27, 2023 -

Matthews Import Center / Subaru / Kia responded

Thank you for the perfect review and your business!

December 14, 2023

Joe Nugent and Cole Sevey were excellent along with the whole Matthews team that's why my wife and I bought two cars in seven weeks. More

by rd4golf3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cole Sevey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Nugent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2023 -

Matthews Import Center / Subaru / Kia responded

We're so glad to hear you had a great experience with Joe & Cole! We appreciate your business and the great review!

December 13, 2023

Don't know who Scott Stica is, but Bill Allen was extremely helpful in the purchase of our new car. He continues to follow up. More

by bborton
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Scott Stica
3.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2023 -

Matthews Import Center / Subaru / Kia responded

We're glad to hear you had a great experience! We appreciate your business and the great review!

December 11, 2023

Fast service on any problem. Friendly service personal kept me up to date as to what they found and fixed. More

by raceboy0007
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Vaughan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamal Gallop-Mckinnon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2023 -

Matthews Import Center / Subaru / Kia responded

Thank you for the great review and your business!

December 10, 2023

Modern surrounding. Everyone is extremely courteous and friendly. Suburus will be our go to vehicle going forward and this dealership is part of the reason. More

by connie17
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Stica
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Nugent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Youdas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2023 -

Matthews Import Center / Subaru / Kia responded

We appreciate your business and the awesome review!

December 09, 2023

The Service team was very helpful and courteous. My appointment started on time and I was kept informed of progress. More

by CAROLSK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2023 -

Matthews Import Center / Subaru / Kia responded

Thank you for choosing Matthews! We appreciate your business and the great review!

December 08, 2023

I have been a loyal Matthews customer for over three years, and always work directly with Lee Brown who is exceptional and outstanding. I highly recommend Lee without any reservation. Well-done ! The s More

by pp8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Lee Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2023 -

Matthews Import Center / Subaru / Kia responded

We're glad to hear that Lee and our Service Team take great care of you! However your star rating displays otherwise. If there is anything more we can do to ensure a better rating, please don't hesitate to let us know how!

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