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Matthews Import Center / Subaru / Kia
Vestal, NY
586 Reviews
Matthews Subaru has an award-winning reputation. We are all about treating our Customers with the respect they deserve. We have a BIG selection of New, Certified and Preowned vehicles all priced transparently. BIG selection, Zero hassles. Matthews Means More. Every Day. Every Way.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 PM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 PM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 586 reviews
December 21, 2023
They have always been friendly, helpful, and professional. They are excellent at explaining everything that is to be done. professional. They are excellent at explaining everything that is to be done. More
by BAHALL6
Verified CustomerEmployees Worked With
December 20, 2023
I’ve purchased 4 Subarus from them… I wouldn’t do that if their service wasn’t A+ their service wasn’t A+ More
by foresome
Employees Worked With
December 20, 2023
Joe Nugent is the best, I needed a new vehicle asap and he found me something I loved the same day. he found me something I loved the same day. More
by micksbrian
December 18, 2023
Very helpful and not pushy. They walked me thru the ordering process and gave me updates on when the car was expected to come to Vestal.You should update your survey because I b They walked me thru the ordering process and gave me updates on when the car was expected to come to Vestal.You should update your survey because I bought a Kia and the survey is for Subaru and doesn't give me the option to change it. More
by maloneys
Employees Worked With
B RAD
December 18, 2023
Everybody is very thorough, and they explain everything, and the Express feature is so convenient. and the Express feature is so convenient. More
by psmith26
Employees Worked With
December 18, 2023
Joe Vaughan is an excellent customer service rep for Matthews Auto. Very detail oriented and accommodating. Joe and the team always make me feel like a VIP even though I'm just an ordinary customer. Tha Matthews Auto. Very detail oriented and accommodating. Joe and the team always make me feel like a VIP even though I'm just an ordinary customer. Thank you! More
by jloew
December 17, 2023
I came back to this dealership after previously buying a car here because Lee has been so great to work with and he was once again! car here because Lee has been so great to work with and he was once again! More
by kosydaj
December 16, 2023
Lew is an awesome car dealer, give him a raise. Very helpful and takes his time. Very helpful and takes his time. More
by kcronk6
December 16, 2023
Mike was fantastic from start to finish, made our car buying experience the best ever. He was very friendly, most helpful and so knowledgable - answering our questions, and getting answers for us when he buying experience the best ever. He was very friendly, most helpful and so knowledgable - answering our questions, and getting answers for us when he couldn't. He was professional at all times, but delightfully folksy and humorous, always making us feel welcome and like valued customers. He explained the features of our new car, giving advice and guidance, welcoming us back whenever we might have questions or concerns. It was a wonderful experience. We would recommend him to anyone looking to buy a new or used car. He is without doubt, the best. More
by MISSPENNYBETH
