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Matthews Import Center / Subaru / Kia

Vestal, NY

4.8
586 Reviews
Matthews Subaru has an award-winning reputation. We are all about treating our Customers with the respect they deserve. We have a BIG selection of New, Certified and Preowned vehicles all priced transparently. BIG selection, Zero hassles. Matthews Means More. Every Day. Every Way.
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3013 Vestal Road

Vestal, NY

13850

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Showing 586 reviews

December 27, 2023

Brad is amazing he is the sales manager & will go the extra mile to make you happy More

by Elf329412@yahoo.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Kalka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Fischer The best!!!
Dec 27, 2023 -

Matthews Import Center / Subaru / Kia responded

Brad is a great guy and we're glad to hear he took great care of you! Thank you for your business and the perfect review!

December 26, 2023

It was very relaxed atmosphere. We felt welcomed but not pushed. They took the time to explain everything to our satisfaction. More

by GSGOLD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cole Sevey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2023 -

Matthews Import Center / Subaru / Kia responded

Thank you for the great review and your business!

December 26, 2023

Great experience. Sales person (Kyle) was very knowledgeable about Subaru vehicles and helped me to make a great choice. Financing (Cole) was quick & painless. Would d More

by kja63
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cole Sevey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Youdas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2023 -

Matthews Import Center / Subaru / Kia responded

Congratulations on your new ride! We're glad to hear you had a great experience with Kyle and Cole and we truly appreciate your business!

December 25, 2023

Very efficient service staff - Wayne. service department made sure that all my car needs are met More

by gvilladelgado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne
December 25, 2023

My experience was fast and easy. Love that the communication & walk you to the car More

by number1yankfan18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamal Gallop-Mckinnon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2023 -

Matthews Import Center / Subaru / Kia responded

Thank you for the great review and your business!

December 23, 2023

I wasn't happy my first visit when my recall replacement part was nowhere to be found and I wasted 1.5 hours there (after waiting 2 months for my appt). But when they finally got the part in, I only had to More

by ktroche2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Vaughan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Finta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2023 -

Matthews Import Center / Subaru / Kia responded

We're glad to hear we could turn your experience around and we apologize for our previous errors. We appreciate your business and the perfect review!

December 23, 2023

Working with Kia was Very professional, their sales people gave excellent service . highly recommend. Would go back More

by skaminsky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole Sevey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2023 -

Matthews Import Center / Subaru / Kia responded

Thank you for your business and the great review!

December 23, 2023

A great bunch of professionals who make the process easy. Thanks to Joe Nugent and his supporting cast. More

by cynsiek
Recommend Dealer
Yes
Employees Worked With
Joe Nugent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2023 -

Matthews Import Center / Subaru / Kia responded

We're glad to hear you had a great experience with Joe! We appreciate your business and the perfect review!

December 22, 2023

So pleased with this dealership from the time of purchase to my last repair. They are helpful, do good work, and are accommodating. More

by brianregan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Vaughan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Kuklish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamal Gallop-Mckinnon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Mandolfi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michele Hayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2023 -

Matthews Import Center / Subaru / Kia responded

Thank you for your continued business and the perfect review!

December 22, 2023

Top notch, professional, kind and friendly service. Very knowledgeable. Explained everything very thoroughly. They answered all my many questions honestly and respectfully. Made me feel very comfortab More

by mtmkam
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dino Vitali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cole Sevey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lew Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Fisher, Mike Savage
Dec 27, 2023 -

Matthews Import Center / Subaru / Kia responded

Congratulations on your new ride! We appreciate your business and the perfect review!

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