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Matthews Import Center / Subaru / Kia
Vestal, NY
586 Reviews
Matthews Subaru has an award-winning reputation. We are all about treating our Customers with the respect they deserve. We have a BIG selection of New, Certified and Preowned vehicles all priced transparently. BIG selection, Zero hassles. Matthews Means More. Every Day. Every Way.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 PM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 PM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 586 reviews
January 14, 2024
Great place to buy a vehicle everyone super nice. Rob helped us by getting a set of keys while Lee was on the phone. It’s been 12 years since we bought our Legacy that we traded in. Rob helped us by getting a set of keys while Lee was on the phone. It’s been 12 years since we bought our Legacy that we traded in. More
by PROBINSO
Verified Customer
January 13, 2024
The staff is courteous. They explained the issue, the parts needed, and how the repair would proceed. The dealership provides a comfortable waiting area for its customers. They explained the issue, the parts needed, and how the repair would proceed. The dealership provides a comfortable waiting area for its customers. More
by eileenhes
Employees Worked With
T. Scharfenstein
January 13, 2024
This was my first new car purchase. It went really well and I'm happy with the vehicle I purchased. I hope to purchase another Kia again in the future. It went really well and I'm happy with the vehicle I purchased. I hope to purchase another Kia again in the future. More
by angel-818
January 12, 2024
Mike was very helpful and quickly took care of all the background paperwork so we were on our way with a new (to us) vehicle. background paperwork so we were on our way with a new (to us) vehicle. More
by jhrockwell45
January 11, 2024
The person we dealt with was Mr. Nugent and he was awesome!! I would highly recommend him to other potential buyers!! tpg. Nugent and he was awesome!! I would highly recommend him to other potential buyers!! tpg. More
by tpg
January 11, 2024
Employees at the service desk very friendly and knowledgeable. They all had a smile on their faces. Same with the people at the payment desk. I even got a Moo Cow. knowledgeable. They all had a smile on their faces. Same with the people at the payment desk. I even got a Moo Cow. More
by drockefell
Employees Worked With
January 11, 2024
Factory recall on rearview camera mount was handled with speed and even rotated my tires. Cannot tell you how quality work makes me feel. speed and even rotated my tires. Cannot tell you how quality work makes me feel. More
by praeda_76
January 09, 2024
Only problem is someone answering phone after they are paged otherwise all is good now paged otherwise all is good now More
by davidsennett
Employees Worked With
Other Employees :
Sarah
January 08, 2024
Dealer got the job done on time as committed. Very good day of service status communication. Very good day of service status communication. More
by RH
Employees Worked With
January 08, 2024
Routine maintenances four tpms sensors and mechanic recommended a new heat shield to protect the trunk from muffler heat. Also mechanic noticed rack and pinion issue which is a recall here in northeast recommended a new heat shield to protect the trunk from muffler heat. Also mechanic noticed rack and pinion issue which is a recall here in northeast due to salt from winter. Needed to order so still waiting to fix that. More
by thedarknght
Employees Worked With
Wayne Trusdale
