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Matthews Import Center / Subaru / Kia

Vestal, NY

4.8
586 Reviews
Matthews Subaru has an award-winning reputation. We are all about treating our Customers with the respect they deserve. We have a BIG selection of New, Certified and Preowned vehicles all priced transparently. BIG selection, Zero hassles. Matthews Means More. Every Day. Every Way.
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3013 Vestal Road

Vestal, NY

13850

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Showing 586 reviews

January 18, 2024

This was the easiest purchase we’ve ever made. Rich brought us up to speed and kept us notified the whole way. More

by billscanlan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cole Sevey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2024 -

Matthews Import Center / Subaru / Kia responded

Congratulations on your new ride and welcome to the Matthews family! We're glad to hear Rich took great care of you! We appreciate your business and the perfect review!

January 18, 2024

I was very pleased with the service on my aging Forester. Wayne explained what the problem was and offered suggestions for extending the life of my car. This Forester has 131k miles and is absolutely the m More

by jwatkins525
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne Truesdale
Jan 31, 2024 -

Matthews Import Center / Subaru / Kia responded

Subarus are the best! We're glad to hear Wayne takes great care of you and your Forester! We truly appreciate your business and the perfect review!

January 18, 2024

Gill was fantastic to deal with in the service dept! His help on the phone and communication upon delivery of th vehicle was excellent !! More

by rkrowiak
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gil Millard
Jan 31, 2024 -

Matthews Import Center / Subaru / Kia responded

Gil is the best and we're glad he took great care of you! We truly appreciate your business and the perfect review!

January 17, 2024

Everyone was helpful and I was able to get all of my questions answered. I'd shop there again. More

by sburke25
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cole Sevey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2024 -

Matthews Import Center / Subaru / Kia responded

Thank you for choosing Matthews and the great review!

January 17, 2024

We always have the best of service, always friendly and will continue to purchase my vehicle from Matthews. More

by mancala6595
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamal Gallop-Mckinnon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2024 -

Matthews Import Center / Subaru / Kia responded

Thank you for the great review and your business!

January 17, 2024

Lew and Cole did a great job assisting me with my new car purchase! They made sure that I was happy with the car I was buying and did everything they could to make things go as smooth as possible. They both More

by ajohnson72510
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dino Vitali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cole Sevey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lew Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2024 -

Matthews Import Center / Subaru / Kia responded

Congratulations on your purchase! We're glad to hear Lew & Cole took great care of you! We truly appreciate your business and hope you enjoy your new ride!

January 16, 2024

Excellent service. Polite drivers good value Timely service Easy scheduling. Pleasant phone service. Appreciate the car wash More

by aprilleelucas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember names. Sorry
Jan 31, 2024 -

Matthews Import Center / Subaru / Kia responded

Thank you for the great review and your business!

January 16, 2024

Very friendly. Listen to your concerns. Follow up i and follow thru is stand alone fantastic! More

by lcarlucci
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michele Hayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich French
Jan 31, 2024 -

Matthews Import Center / Subaru / Kia responded

Thank you for the perfect review and your business!

January 15, 2024

Took time to find problem and recommend the best solution to resolve a lasting and correct repair. More

by frankroma50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Vaughan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamal Gallop-Mckinnon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike McNeal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2024 -

Matthews Import Center / Subaru / Kia responded

Thank you for your business and the great review!

January 14, 2024

We had end of lease vehicle coming and made the decision to purchase a new Subaru I. Stead of re-leasing. Our overall experience was was great and we purchased a 2024 Crosstrek. More

by nykuch1822
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cole Sevey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lew Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Youdas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2024 -

Matthews Import Center / Subaru / Kia responded

Congratulations on your Crosstrek! We're glad to hear you had great experience and we truly appreciate your business!

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