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Matthews Import Center / Subaru / Kia

Vestal, NY

4.8
586 Reviews
Matthews Subaru has an award-winning reputation. We are all about treating our Customers with the respect they deserve. We have a BIG selection of New, Certified and Preowned vehicles all priced transparently. BIG selection, Zero hassles. Matthews Means More. Every Day. Every Way.
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3013 Vestal Road

Vestal, NY

13850

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Showing 586 reviews

February 06, 2024

My car was repaired quickly and I was kept in the loop about the process. More

by thorne2651
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Vaughan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Kuklish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamal Gallop-Mckinnon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Mandolfi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michele Hayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2024 -

Matthews Import Center / Subaru / Kia responded

Thank you for choosing Matthews! We appreciate your business and the great review!

February 06, 2024

Joe Nugent was so helpful! I would recommend everyone to go to him to buy a car! I love my new car! Thank you Joe! More

by Chloe Howard
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Stica
3.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Nugent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2024 -

Matthews Import Center / Subaru / Kia responded

Congratulations on your new ride! We're glad to hear Joe Nugent provided you with a great experience and we truly appreciate your business!

February 05, 2024

Service was good and kept me informed. The negative was figuring out which desk was the correct one to go to, Chaotic! More

by troyj1988
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamal Gallop-Mckinnon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2024 -

Matthews Import Center / Subaru / Kia responded

Thank you for your business and feedback! We will work on coming up with new ideas to make it clearer for future visits.

February 05, 2024

Awesome service and friendly people. Really enjoyed working with them. And would recommend them to everyone More

by susqudilla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2024 -

Matthews Import Center / Subaru / Kia responded

Thank you for choosing Matthews! We appreciate your business and the great review!

February 03, 2024

Paul T. And Cole S. Were absolutely fantastic to do business with as always. I highly recommend the two of them.... More

by CHUCKSTITH
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cole Sevey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Kalka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul T.
Feb 27, 2024 -

Matthews Import Center / Subaru / Kia responded

We're glad to her that Paul and Cole took great care of you! We appreciate your business and the great review!

February 02, 2024

Excellent service and wonderful experience. Bill Allen was fantastic! He was professional & courteous. Very happy with my new vehicle. More

by ciaracamille131
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Stica
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2024 -

Matthews Import Center / Subaru / Kia responded

We're glad to hear Bill took great care of you! We appreciate your business and the perfect review!

February 02, 2024

They where quick to get my car back to. It estimated to get my car back by spring but it didn't take that long all. More

by choyt2013
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gil
Feb 27, 2024 -

Matthews Import Center / Subaru / Kia responded

Thank you for choosing Matthews! We appreciate the great review and if there is anything more we can do to ensure a better future experience, please don't hesitate to reach out and let us know how.

February 02, 2024

Did everything to work with me for my satisfaction. For a returning customer, very satisfied. More

by wteagle103
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Joe Nugent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Youdas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2024 -

Matthews Import Center / Subaru / Kia responded

Thank you for the great review and your business!

February 02, 2024

I had a very nice experience with my purchase. Bill Allen was pleasant to work with and I love my new Subaru. More

by Mc9351
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Dillon Affatatto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cole Sevey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2024 -

Matthews Import Center / Subaru / Kia responded

Congratulations on your New Subaru! We're glad to hear Bill took great care of you and we appreciate your business!

February 02, 2024

Jamal is the definition of a dedicated, respectful, knowledgeable, kind young man!!! Give him a raise!!! More

by mreuther
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamal Gallop-Mckinnon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2024 -

Matthews Import Center / Subaru / Kia responded

Jamal is the BEST and is a very valued member of our Team! We're glad to hear you had a great experience with him and thank you for choosing Matthews!

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