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Matthews Import Center / Subaru / Kia
Vestal, NY
586 Reviews
Matthews Subaru has an award-winning reputation. We are all about treating our Customers with the respect they deserve. We have a BIG selection of New, Certified and Preowned vehicles all priced transparently. BIG selection, Zero hassles. Matthews Means More. Every Day. Every Way.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 PM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 PM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 586 reviews
September 26, 2024
Friendly, patient, explained things well, introduced to those who would help with my understanding the car and showed me the service center. Follow up call and email messagings received. those who would help with my understanding the car and showed me the service center. Follow up call and email messagings received. More
by marian.small
Verified Customer
September 25, 2024
Straight forward approach. Easy to deal with. Lew was great. Would recommend to anyone looking for a new Subaru. Easy to deal with. Lew was great. Would recommend to anyone looking for a new Subaru. More
by dlafer85
September 24, 2024
Wonderful experience! Dropped my car off this morning and it was done by noon! Highly recommend Matthews! Dropped my car off this morning and it was done by noon! Highly recommend Matthews! More
by mcollins50
September 24, 2024
Went in for an oil change. It was done quickly with no mess. Also did their multipoint check to prey Me know everything looked good. It was done quickly with no mess. Also did their multipoint check to prey Me know everything looked good. More
by tgneid
Employees Worked With
September 22, 2024
Everyone was very efficient and helpful. It was an overall great experience. This is why we keep coming back. It was an overall great experience. This is why we keep coming back. More
by sweenico
September 21, 2024
Never feel pressured, and have confidence that staff guides me through my decision making honestly and knowledgely. Always a friendly atmosphere within the dealership. guides me through my decision making honestly and knowledgely. Always a friendly atmosphere within the dealership. More
by HEDGEROWHILL
Employees Worked With
September 20, 2024
Made the process so easy. Took the time to explain everything. Provided a good orientation to my new vehicle. Had everything in order to purchase by the time I got there. Wa Took the time to explain everything. Provided a good orientation to my new vehicle. Had everything in order to purchase by the time I got there. Was able to drive home same day that I traded in, and purchase. Title, insurance and registration was all completed. Easiest and best car buying experience I ever had! More
by skeirikh
September 20, 2024
Everyone at Matthews Kia makes buying a new car so simple! This is my second car from them and I couldn’t be happier! simple! This is my second car from them and I couldn’t be happier! More
by JODILIZ17
September 17, 2024
While the young man was very nice and listened to my request he gave me paperwork with wrong info and vehicle was not totally fixed as the dealership did not have the parts needed for the recall. Will h request he gave me paperwork with wrong info and vehicle was not totally fixed as the dealership did not have the parts needed for the recall. Will have to back up again. I spoke to Aiden. More
by slycop2
Employees Worked With
N/A
September 17, 2024
Easy buy! Bill was, as always, a great salesman. A very fair deal. I love my Outback touring xt. Bill was, as always, a great salesman. A very fair deal. I love my Outback touring xt. More
by richardprogovitz
