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Matthews Import Center / Subaru / Kia
Vestal, NY
586 Reviews
Matthews Subaru has an award-winning reputation. We are all about treating our Customers with the respect they deserve. We have a BIG selection of New, Certified and Preowned vehicles all priced transparently. BIG selection, Zero hassles. Matthews Means More. Every Day. Every Way.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 PM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 PM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 586 reviews
February 28, 2024
Gil Millard has helped me twice during service calls and is always courteous and extremely communicative about the process. Excellent customer service. is always courteous and extremely communicative about the process. Excellent customer service. More
by lisag1
Verified CustomerEmployees Worked With
Gil Millard
February 27, 2024
Michelle fit me in when I had an emergency…. She took away a stressful situation:) She took away a stressful situation:) More
by mary_osi
Employees Worked With
February 27, 2024
I always feel well taken care of when I’m at Matthew’s Kia. The service is exceptional. I never feel like just ‘another’ customer - it’s always a pleasant experience. Kia. The service is exceptional. I never feel like just ‘another’ customer - it’s always a pleasant experience. More
by lsalomons
Employees Worked With
I worked with a new young man - I can’t remember his name. He was on the Kia side.
February 27, 2024
Chris was professional and very knowledgeable about the Subaru line of autos. He explained all the features of the car. Subaru line of autos. He explained all the features of the car. More
by Rod
Employees Worked With
February 27, 2024
This dealership was a pleasure to work with. Non pushy and listened to what are needs were Lou was fantastic to work with! Non pushy and listened to what are needs were Lou was fantastic to work with! More
by aoswaldii
February 24, 2024
The Matthews Team is always courteous and friendly, yet professional. We know we will be taken care of every time. professional. We know we will be taken care of every time. More
by thenyfranks
Employees Worked With
February 23, 2024
Chris McAndrew went above and beyond to meet all my request in my purchase of my new Subaru Outback. Every one at this dealership are evry friendly and very helpfull to meet all my needs. Thanks again request in my purchase of my new Subaru Outback. Every one at this dealership are evry friendly and very helpfull to meet all my needs. Thanks again Chris McAndrew More
by csmith53
February 23, 2024
They did great once again brought the car in and it was fixed stupendously A++ fixed stupendously A++ More
by Jeffro71085
Employees Worked With
February 21, 2024
We worked with Chris McAndrew, Dillion and Brad and they made it all possible for us to get our brand new 2024 Subaru Crosstrek! Also thank you to all others in finance, recon and all for your help also! We made it all possible for us to get our brand new 2024 Subaru Crosstrek! Also thank you to all others in finance, recon and all for your help also! We appreciate all that you do! More
by Jordan
Employees Worked With
Other Employees :
Chris McAndrew, Brad Fisher
