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Matthews Import Center / Subaru / Kia
Vestal, NY
586 Reviews
Matthews Subaru has an award-winning reputation. We are all about treating our Customers with the respect they deserve. We have a BIG selection of New, Certified and Preowned vehicles all priced transparently. BIG selection, Zero hassles. Matthews Means More. Every Day. Every Way.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 PM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 PM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 586 reviews
Verified Customer
March 04, 2024
This was the third new Subaru that I have bought at Matthews. The last time was 16 years ago. I have always felt that I have been treated fairly and the crew there is always friendy and helpful. That h Matthews. The last time was 16 years ago. I have always felt that I have been treated fairly and the crew there is always friendy and helpful. That has brought me back. More
by thomas_sylvia
March 03, 2024
Todd Nugent was knowledgeable, prepared, congenial, and delivered a professional purchasing experience. The sale went off without a hitch. delivered a professional purchasing experience. The sale went off without a hitch. More
by salinkas
March 03, 2024
Kyle went above and beyond the reasonable expectations of a salesman. Also manager Mike Gottlieb as well. I appreciate both of these gentlemen for all the attention to detail that my situation required. a salesman. Also manager Mike Gottlieb as well. I appreciate both of these gentlemen for all the attention to detail that my situation required. If these two men are the example of the caliber of service to come, I know I am in good hands. Thank you so much. Vickie Smith More
by vicsmith4758
March 02, 2024
This is the second vehicle that we purchased from Lee Brown and couldn’t have had a better experience trading up our vehicle for a newer model. Lee was awesome!! Brown and couldn’t have had a better experience trading up our vehicle for a newer model. Lee was awesome!! More
by ksolomon1
Employees Worked With
March 01, 2024
He is very professional, knowledgeable, and pleasant to talk to. He listens to your concerns, questions and as I mentioned knows his job! talk to. He listens to your concerns, questions and as I mentioned knows his job! More
by ny.gabyss
Employees Worked With
February 29, 2024
Fast, professional, knowledgeable, friendly service! Well done job with confidence and pride. Ask for this provider, you won’t face disappointment. Well done job with confidence and pride. Ask for this provider, you won’t face disappointment. More
by deelydauber
February 29, 2024
The service advisor understood my issue with the inconsistent startup of the SiriusXM radio service and knew of the software update that is done to solve this issue. The update was done quickly and inconsistent startup of the SiriusXM radio service and knew of the software update that is done to solve this issue. The update was done quickly and has solved the problem! I was very happy with the service I received More
by BECKERGW
Employees Worked With
February 29, 2024
Michele kept track of my vehicle during the service process and kept me informed throughout the process! process and kept me informed throughout the process! More
by asmith029
Employees Worked With
February 28, 2024
Jamal and staff at Matthews are always courteous and efficient. Jamal has been our contact person for years...he is friendly, professional and always willing to help make our visits quick and easy. efficient. Jamal has been our contact person for years...he is friendly, professional and always willing to help make our visits quick and easy. More
by TCORINO
Employees Worked With
