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Matthews Import Center / Subaru / Kia
Vestal, NY
586 Reviews
Matthews Subaru has an award-winning reputation. We are all about treating our Customers with the respect they deserve. We have a BIG selection of New, Certified and Preowned vehicles all priced transparently. BIG selection, Zero hassles. Matthews Means More. Every Day. Every Way.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 PM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 PM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 586 reviews
March 18, 2024
Matthews made the entire process extremely easy. This is the third vehicle I purchased from Matthews and would return again This is the third vehicle I purchased from Matthews and would return again More
by pamela.rieg
Verified Customer
March 17, 2024
SALESMAN BRIAN CHADWICK took total advantage of me and the fact that I was newly a widow!! Lied about extended warranty that he conned me into purchasing!! Told me it was good to 100,000 miles but really the fact that I was newly a widow!! Lied about extended warranty that he conned me into purchasing!! Told me it was good to 100,000 miles but really was only to 64,500!! DO NOT TRUST THESE PEOPLE!!! THE TRUTH IS SOMETHING THEY NEED TO LEARN!! WILL NOT DO BUSINESS WITH THEM AGAIN!!! PAID 2395.00 FOR A WARRANTY WORTH NOTHING!!! More
by Kathleens283
Employees Worked With
Brian Ca
March 16, 2024
Great place to get service there always professional. I always tell other folks how great they are. I always tell other folks how great they are. More
by russellmcintyre67
March 12, 2024
Customer service is the absolute best at Matthews (in the service center and in the sales dept). Very friendly and informative. And I love having the option to communicate by text message. service center and in the sales dept). Very friendly and informative. And I love having the option to communicate by text message. More
by mbarney22
Employees Worked With
Gil Millard
March 11, 2024
Jamal takes such good care of me and always has a smile. Jamal checks on me and let's me know when my car is ready and explains what was done In words I understand. Jamal checks on me and let's me know when my car is ready and explains what was done In words I understand. More
by AJS596
Employees Worked With
March 11, 2024
Very helpful, customer satisfaction for me is beyond excellent. Highly recommended and would stick to this dealership excellent. Highly recommended and would stick to this dealership More
by mark
Employees Worked With
Other Employees :
From service guy i think he is new one, he is in his mid 50’s. He is great too
March 10, 2024
Very pleased with every part of my purchasing my new vehicle. They were courteous helping through all the steps. vehicle. They were courteous helping through all the steps. More
by lmm22360
Employees Worked With
March 10, 2024
Great people, informative and easy to work with. Explained all the different plans and the different cars. Explained all the different plans and the different cars. More
by kmckown731
March 09, 2024
Iam very pleased with the manner in which Michele treated me, concerned with me. She went out of her way to keep me informed I truly enjoyed my service visit. me, concerned with me. She went out of her way to keep me informed I truly enjoyed my service visit. More
by ismith48
Employees Worked With
March 08, 2024
Lew and Cole went above and beyond to make sure I was satisfied in my 2024 Kia telluride! They made the transition easy and as simple as it could be! I’ve purchased all 6 of my vehicles from this dealers satisfied in my 2024 Kia telluride! They made the transition easy and as simple as it could be! I’ve purchased all 6 of my vehicles from this dealership and I’d never go anywhere else because of the service and the people! More
by sficarro89
