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Matthews Import Center / Subaru / Kia
Vestal, NY
586 Reviews
Matthews Subaru has an award-winning reputation. We are all about treating our Customers with the respect they deserve. We have a BIG selection of New, Certified and Preowned vehicles all priced transparently. BIG selection, Zero hassles. Matthews Means More. Every Day. Every Way.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 PM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 PM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 586 reviews
March 29, 2024
Best car experience I have had in a long time! Bill Allen was amazing! Thanks. Bill Allen was amazing! Thanks. More
by Shelli S
Verified CustomerEmployees Worked With
March 29, 2024
Not pushy and easy to deal with. Purchased a Kia but the survey only has Subaru for an option. Purchased a Kia but the survey only has Subaru for an option. More
by LNET97
March 29, 2024
They weren’t pushy they respected our decision very friendly even delivered our new vehicle friendly even delivered our new vehicle More
by joannrdh79
March 28, 2024
Kia make and model is not available in the drop down. Overall the sales and finance team were excellent. They were very responsive and answered all of my questions. Overall the sales and finance team were excellent. They were very responsive and answered all of my questions. More
by leej0
March 28, 2024
Our Salesman was very knowlege of our Kia is amazing. , We recommend Bii Kalka to all our friends. , We recommend Bii Kalka to all our friends. More
by marrysgarden213
Employees Worked With
March 28, 2024
Love getting my car serviced here, excellent staff and service! I only bring my car here service! I only bring my car here More
by jjohns400
Employees Worked With
March 26, 2024
excellent service! very pleasant made us feel at home very fast would not go anywhere else! very pleasant made us feel at home very fast would not go anywhere else! More
by vanzilla
March 25, 2024
I am pleasantly impressed with my KIA Soul. I am adjusting to the size. It makes me feel safe. Thank you for looking out for my needs. I am adjusting to the size. It makes me feel safe. Thank you for looking out for my needs. More
by dle63
March 25, 2024
Service by Wayne and Zack is very good. Your pricing/costs, particularly for brakes is high. $500 per axel vs our typical vendor cost of $325~$350 per axel. We have 18 Foresters curr Your pricing/costs, particularly for brakes is high. $500 per axel vs our typical vendor cost of $325~$350 per axel. We have 18 Foresters currently in our 107 unit fleet. Enough difference that we may only seek your service when OEM items are needed. Sorry. I did review this w/ Zack so i'm guessing he passed along our concerns. More
by dmarkie
Employees Worked With
March 25, 2024
Very excellent service. Your service is why I keep coming back to Matthews, your a great dealership. Your service is why I keep coming back to Matthews, your a great dealership. More
by HARRIS1010
