Matthews Import Center / Subaru / Kia
Vestal, NY
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 PM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 PM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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All good 😊A+++++ definitely recommend Matthews Subaru. Will.buy another Forester when needed👍👍👍👍also great service Will.buy another Forester when needed👍👍👍👍also great service More
Matthew’s Subaru is always a pleasure to deal with. They are always courteous and professional. They are always courteous and professional. More
Love getting cars from Matthew’s! They make the process so quick and painless! Rich French was my salesman this time and he did an amazing job! They make the process so quick and painless! Rich French was my salesman this time and he did an amazing job! More
Easy to set up an appointment to renew my lease with a new car. Great customer service. new car. Great customer service. More
Very happy with the new vehicle and the sales and vehicle service teams. always have, and will continue to recommend Matthews, and specifically Matthews Subaru. service teams. always have, and will continue to recommend Matthews, and specifically Matthews Subaru. More
Purchased a Subaru after initially looking at a KIA. Chris McAndrew was awesome to work with. Very accomodating! Chris McAndrew was awesome to work with. Very accomodating! More
We have been customers for about 30 years (8 Subarus, all new). The Subarus are very good, and the Matthews service is excellent, and the Matthews people are excellent. To lead off we needed to keep my son new). The Subarus are very good, and the Matthews service is excellent, and the Matthews people are excellent. To lead off we needed to keep my son's 15-year-old Outback in service until it could be traded in. Zach and his team diagnosed the chief problem with it, Zach gave us a choice and an enterprising lady tech provided a quick and affordable workaround fix until our new car had arrived. This saved us from a MAJOR transportation crisis in the meantime. Rich French pointed out the advantages of a trade-in versus a simple sale; we got an excellent price for the old vehicle. Rich French then picked out the new Outback with a desirable package and color from all the options and advised us on the time to expect delivery. The new vehicle arrived a bit before we expected, the old vehicle held up fine, we were able to schedule a convenient appointment with Rich French to complete the purchase including his recommendations on dealer packages. Rich also directed Nick the car guru to further educate us on all the car's features (we needed a lot of updating). Nick scheduled a further appointment to review our questions. Rich and Nick were also very forthright on what we needed and what we did not need to do (or could ignore). I don't get that very often with any product. I can't think of anything that could have been done better. That's why we come here. More
HAPPY WITH THE CAR AND THE TRANSACTION WITH TODD GAVAZZI BUT GOT TIRED OF THE FINANCE MANAGER TRYING TO PUSH THE EXTENDED WARRANTY 4 OR 5 TIME AFTER I SAID NO. BUT GOT TIRED OF THE FINANCE MANAGER TRYING TO PUSH THE EXTENDED WARRANTY 4 OR 5 TIME AFTER I SAID NO. More
We have just purchased our 5th Subaru in the past 14 years! We love them but what makes them so amazing is the Matthew's team. Michael McNeal has sold us each one. He's always friendly, personable, kn years! We love them but what makes them so amazing is the Matthew's team. Michael McNeal has sold us each one. He's always friendly, personable, knowledgable, efficient and makes the whole experience enjoyable. Scottie and the entire team always make us feel like family! More
Wayne Trusdale was great (and calming). He took care of the problems and sold us 4 tires along with some still under warranty work. He is an asset to Mathews Subaru! I do not see him und He took care of the problems and sold us 4 tires along with some still under warranty work. He is an asset to Mathews Subaru! I do not see him under service department - or anywhere else to rate him. I would give him 5 stars! He is one of your service managers. More