Matthews Import Center / Subaru / Kia

While traveling on business, my right rear tire was punctured and ruined. Although not a regular customer, the folks in service (especially Andrew DuBois) went out of their way to help. Determining t punctured and ruined. Although not a regular customer, the folks in service (especially Andrew DuBois) went out of their way to help. Determining the remaining tires were still serviceable, they ordered a replacement and provided me with a loaner to continue my trip. The car was ready on my return and I was able to return home with minimum delay. Highly recommend the service department! More

Service department was well organized, polite and very helpful. Among other things I had several different coupons and the receiving agent (Eric?) took them all so he could figure out the maximum payout t helpful. Among other things I had several different coupons and the receiving agent (Eric?) took them all so he could figure out the maximum payout to me. Efficient quick job. More

Friendly, caring, efficient, thorough Satisfaction courtesy, helpful informative clean scheduling Knowledgeable polite Thankful quick educational courtesy, helpful informative clean scheduling Knowledgeable polite Thankful quick educational More

I knew what car I wanted, but not the options and Kyle made it very clear and therefore an easy decision for me. I appreciate that everyone I spoke with realizes that I may have questions down the road. made it very clear and therefore an easy decision for me. I appreciate that everyone I spoke with realizes that I may have questions down the road. More

I stopped in because of a problem with an engine oil light coming on a couple months after extensive work done on the engine seals. The levels were checked and corrected and she explained why the light light coming on a couple months after extensive work done on the engine seals. The levels were checked and corrected and she explained why the light would come on so soon. I'm Very satisfied. More

Very thankful for warranty as it covered my transmission parts and very grateful that there were no out of pocket expenses parts and very grateful that there were no out of pocket expenses More

I'm not fond of car dealers. I used their online inventory to find what I was interested in and had questions so I went there and got their expert on that car. The people there a I used their online inventory to find what I was interested in and had questions so I went there and got their expert on that car. The people there are friendly and helpful beyond normal. The buying process went well and they did everything they said they would do. ( I consider myself a difficult customer. ) More

Great dealership. Great people. Always a smooth and simple process. Recommend not forcing people to type 15 words to review most will skip it. Great people. Always a smooth and simple process. Recommend not forcing people to type 15 words to review most will skip it. More

Excellant sales and service, and knowledgeable salesman. I have bought many cars from Matthews. Always a great experience. salesman. I have bought many cars from Matthews. Always a great experience. More

I was very impressed the moment I walked through the door. I was welcomed by the general manager. He directed me to a salesman. Kyle was very easy to work with. He answered all my questions and followed door. I was welcomed by the general manager. He directed me to a salesman. Kyle was very easy to work with. He answered all my questions and followed up with a phone call. The customer service was the best I have ever received when purchasing a new vehicle.I travel an hour to the dealership but it is well worth it. More