Matthews Hyundai of Syracuse
Syracuse, NY
Filter Reviews by Keyword
By Type
Showing 459 reviews
Great experience My salesman was not at all pushy in anyway, was actually looking out for my benefit and not just looking for a sale. It was greatly appreciated, I wou My salesman was not at all pushy in anyway, was actually looking out for my benefit and not just looking for a sale. It was greatly appreciated, I would definitely come see him again to find another car. I had a great experience to something I was not looking forward to doing. More
Great Salesman, Poor Manager My salesman, John Hanmer, was fantastic. He was kind and patient. He worked with me to get the features I most wanted and did not ever make me feel My salesman, John Hanmer, was fantastic. He was kind and patient. He worked with me to get the features I most wanted and did not ever make me feel uncomfortable or uninformed. I would happily recommend him to anyone looking to purchase a vehicle. Steve, who seemed to work in sales or finances, though I'm not sure because he didn't say, was exceptionally rude. He was abrasive when he came to speak to us and was condescending in our interaction. He implied that I was stupid and foolish. The only reason I returned to Fucillo Hyundai at all was because of how much I liked John Hanmer. I refused to work with Steve again and instead made my final deal with Bill, who I liked and who treated me very well. On a totally different note, there were two Hershey bar wrappers in my sunglasses holder. I don't know what that was about and it honestly just made me laugh, but someone else may have had a different reaction. More
Car Very happy with the car great service and happy with car nice and clean will come again ant tell people how great the service is and was the staff whe Very happy with the car great service and happy with car nice and clean will come again ant tell people how great the service is and was the staff where great to me thank you so much More
Experience in purchasing a vehicle This is my 4th car from this dealership, always have a good experience and prompt service in the service department, and not having a pushy salesman. This is my 4th car from this dealership, always have a good experience and prompt service in the service department, and not having a pushy salesman. More
NOTHING BUT THE BEST SINCE 2003 WITH THE SAMEDEALERSHIP AND WE'VE VISITED OTHERS !! THE TEST DRIVE OF THE 4 WHEEL DRIVE DURING THE WORST SNOWSTORM REALL WON US OVER ! SINCE 2003 WITH THE SAMEDEALERSHIP AND WE'VE VISITED OTHERS !! THE TEST DRIVE OF THE 4 WHEEL DRIVE DURING THE WORST SNOWSTORM REALL WON US OVER ! More
Wonderful Marcella was such wonderful person and helped us with everything. I would definitely recommend her to anyone that needs a car. Thank you so much!!! Marcella was such wonderful person and helped us with everything. I would definitely recommend her to anyone that needs a car. Thank you so much!!! More
New Lease Purchase Experience I was very impressed with the professionalism of my sales person and the friendliness of the staff. This is my 3rd lease with Fuccilo and I plan on re I was very impressed with the professionalism of my sales person and the friendliness of the staff. This is my 3rd lease with Fuccilo and I plan on re-leasing again after this lease term is up. More
Fuccillo Hyundai of Syracuse NY From sales to service, I never have had a bad experience with Fuccillo Hyundai. I know when I go there to work done on a car, or buy or lease a vehicl From sales to service, I never have had a bad experience with Fuccillo Hyundai. I know when I go there to work done on a car, or buy or lease a vehicle, that they have done right by me. I highly recommend Fuccillo Hyundai. More
Phyllis R After asking some questions the salesman was able to help me select the correct vehicle to fit my needs. I was able to take advantage of some rebates After asking some questions the salesman was able to help me select the correct vehicle to fit my needs. I was able to take advantage of some rebates that I didn't know were available. I was able to get my vehicle the same afternoon. More
Fuccillo comes thru again The salesman understood my needs with potentially leasing a new vehicle versus buying my expiring leased vehicle, which I loved and runs great. We wer The salesman understood my needs with potentially leasing a new vehicle versus buying my expiring leased vehicle, which I loved and runs great. We were able to work out the details and get me into a new Hyundai Tucson. I was extremely pleased with the whole process. Highly recommend John Hanmer as your salesman! More