Matthews Hyundai of Schenectady - Service Center

Excellent service Despite the small size of the facility, the staff does an amazing job in making customers feel comfortable and highly important. The video of recommen Despite the small size of the facility, the staff does an amazing job in making customers feel comfortable and highly important. The video of recommended service work is amazing and really quite helpful, I am very pleased with my service experience. More

The Service Department is wonderful. Help me with saving money. Always helpful and gets the job done quickly. I am treated with respect and they do not talk downnto me. money. Always helpful and gets the job done quickly. I am treated with respect and they do not talk downnto me. More

Nick was honest and easy to work with. The tie rod, alignment, and oil change were done at the perfect time. He also let me know of my air filters and brake light out. 10/10 recommend. alignment, and oil change were done at the perfect time. He also let me know of my air filters and brake light out. 10/10 recommend. More

My service advisor was pleasant, succinct and very helpful. Phil explained everything in detail and was spot on in his quote. My car was returned to me in less than the time estimated by Phil. helpful. Phil explained everything in detail and was spot on in his quote. My car was returned to me in less than the time estimated by Phil. More

appointment was completed within one half hour Arrive before scheduled appointment and it was completed ahead of time. No protocols for the virus was followed while waiting. The wait area was sma Arrive before scheduled appointment and it was completed ahead of time. No protocols for the virus was followed while waiting. The wait area was small. I should sat at one of the tables. Virus suggested social distance was not set up in wait area. More

Quick reliable service, felt very welcome even during this pandemic. Had my car in and out in a flash, they took great care of me, and had me on my way with time to spare this pandemic. Had my car in and out in a flash, they took great care of me, and had me on my way with time to spare More

It was a great experience as it always is. Nick took care of everything that needed to be done with out question! The pick up and delivery person was great as well. I didn’t get his name. But great job done of everything that needed to be done with out question! The pick up and delivery person was great as well. I didn’t get his name. But great job done by all. More

This wAs the worst experience I ever had at this dealership. I was treated very poorly for being a long time customer. I have bought 2 vehicles from Fucillo and planned to buy another in a few month dealership. I was treated very poorly for being a long time customer. I have bought 2 vehicles from Fucillo and planned to buy another in a few months after my last payment is paid for my current vehicle. I will never return after this experience for service or to purchase a vehicle. More

The people are nice and the service was fine with the The people are nice and the service was fine but the building is a dump! Definitely not the "Lincoln Experience one would expect or hope for... sitti The people are nice and the service was fine but the building is a dump! Definitely not the "Lincoln Experience one would expect or hope for... sitting at a table in the middle of a pretty old and low end (IMO), Hyundai dealership... waiting. Not that Hyundai is low-end, but that Show Room and that facility is! Lincoln needs their own building And an upscale experience if you want to offer An experience similar to any of your competitors. More

Fucillo is a pretty cool place. The service men and women are very nice. Nick Fear is excellent for service. I highly recommend him.TY are very nice. Nick Fear is excellent for service. I highly recommend him.TY More