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Matthews Hyundai of Schenectady - Service Center

Schenectady, NY

4.4
1,352 Reviews

1,352 Reviews of Matthews Hyundai of Schenectady - Service Center

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June 20, 2024

I want to Matthew’s Hyundai on State St, in Schenectady, NY 12306. My comments below gives my opinion why you should go there for sale or repairs * Their work staff were all polite & very helpful & effecti More

by Cmyawn719
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Domonique Scott-Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicholas Fear
Jun 24, 2024 -

Matthews Hyundai of Schenectady responded

Hi Cmyawn719, Thank you for the 5 Star Review and your business!

June 19, 2024

Very nice people working there. Usually very quick service and not too bad to set up an appointment More

by EMR1331
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Domonique Scott-Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2024 -

Matthews Hyundai of Schenectady responded

Hi, Thank you for choosing Matthews Hyundai of Schenectady for your recent service visit! We appreciate your business.

June 15, 2024

Very courteous and helpful answering all of our questions. Prompt and timely service, definitely a great place to do business. More

by BRAVSFAN572000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Domonique Scott-Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicholas Fear
Jun 17, 2024 -

Matthews Hyundai of Schenectady responded

Hi, Thank you for the 5 Star Review and your business!

June 14, 2024

Job done quickly and wright. Great communication from dealer. Fixed the problem. And then some. More

by ECRAHAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Howard
Jun 17, 2024 -

Matthews Hyundai of Schenectady responded

Hi, Thank you for choosing Matthews Hyundai of Schenectady for your recent service visit! we appreciate the 5 star review!

June 10, 2024

My car has a great warranty, and they say it needs a new motor. They said they have to tear the motor apart first. Which may cost me $1,400.00. The warranty company says that’s not how it done, they put a c More

by WALLIEMLS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Domonique Scott-Henry
2.0
This rating includes all reviews, with more weight given to recent reviews.
June 01, 2024

When i first came in everyone was very helpful with what I needed and got help right away More

by NPTOWNS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Domonique Scott-Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2024 -

Matthews Hyundai of Schenectady responded

Hi NPTOWNS, Thank you for the 5 Star Review and your business!

May 28, 2024

My service went smoothly. Check in was quick and the work started on time. My vehicle was finished ahead of schedule with everything completed as planned. Very happy.! More

by DAVIDHBUSS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Fear
May 28, 2024 -

Matthews Hyundai of Schenectady responded

Hi DAVIDHBUSS, Thank you for the 5 Star Review and your business!

May 27, 2024

It nees to go faster on appointment times . I should Hve to wait 4 hours for my car to be done with ab oil change. More

by HAZYTEAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Domonique Scott-Henry
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicholas Fear
Jun 03, 2024 -

Matthews Hyundai of Schenectady responded

Hi HAZYTEAL, Thank you for your feedback. Our goal is that every Customer leave satisfied and we apologize that you did not. We’d like the opportunity to speak with you in hopes to learn from our mistakes, at your earliest convenience please reach to Service Manager, Thomas Hicks at (518) 382-0274.

May 26, 2024

I was greeted promptly and before my appointment time. The advisor was very nice and knowledgeable. He advised me where to wait and a half hour later I was on my way just as advertised. Great job! More

by Mrfixit83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Fear
May 28, 2024 -

Matthews Hyundai of Schenectady responded

Hi Mrfixit83, Thank you for the 5 Star Review and your business!

May 24, 2024

Had a great experience here. The gentleman who helped me was new, but extremely friendly willing to ask any questions needed to his peers. More

by ruttendorfer23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Friendly older gentleman who I cannot find on the list
May 28, 2024 -

Matthews Hyundai of Schenectady responded

Hi ruttendorfer23, Thank you for the 5 Star Review and your business!

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