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Matthews Hyundai of Schenectady - Service Center

Schenectady, NY

4.4
1,507 Reviews

1,507 Reviews of Matthews Hyundai of Schenectady - Service Center

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May 14, 2021

Quick and efficient. And the price was right. $0. They also took care of the recall. I just wish it took a little longer so I didn't have to return to work so soon. More

by trisha9015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua. Service Technician, Nicholas Fear
May 10, 2021

My new/used 2015 Hyundai Santa Fe Ultimate Limited with only 38,881 miles on it that I had purchased from Fuccillo Lincoln Hyundai had an issue with not starting. I had called into the dealership and final More

by jewett.michelle4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Fear, Michael Capadona, Markquese Johnson, NICK CORDI
May 10, 2021 -

jewett.michelle4 responded

jewett.michelle4 "My new/used 2015 Hyundai Santa Fe Ultimate Limited with..." VERIFIED CUSTOMER My new/used 2015 Hyundai Santa Fe Ultimate Limited with only 38,881 miles on it that I had purchased from Fuccillo Lincoln Hyundai had an issue with not starting. I had called into the dealership and finally got around to getting some help to be able to bring in my SUV to be fixed. Nick in service is great, he got my vehicle in the next day. He also waited for the general manager to come in at noon to figure out if they could cover the costs for me. Thanks to both Nick and the general manager the repair cost was covered by the dealership. It was a new battery that they needed to be fixed. Thank you Fuccillo Lincoln Hyundai for helping me out when I needed you to get me back up and running in a fast time frame.

May 10, 2021 -

Matthews Hyundai of Schenectady responded

Thank you for the great review. I am glad to hear about the service our team was able to provide for you. If you need anything in the future, we are here for you! Steve Clark General Sales Manager

May 06, 2021

I have been a Fuccillo customer for a long time and the service team is very informative, friendly and excellent to deal with! I highly recommend Fuccillo More

by SSMITH63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Fear, Pat Habeck
May 07, 2021 -

Matthews Hyundai of Schenectady responded

Thank you for the great review, I am glad you had a first class experience at our dealership. If you need anything please feel free to contact me 518-382-0274 EXT215 or mcapadona@fuccillo.com Michael Capadona General Manager

May 05, 2021

I have been dealing with Fuccillo’s for about 6 yrs a couple of cars through them. The service, comfort is a 10 on a scale 1 thru 10 Awesome. The service man Nicklas Fear and the Man at the front desk re More

by Michael Leno
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nicholas Fear
May 07, 2021 -

Matthews Hyundai of Schenectady responded

Thank you for the great review, I am glad you had a first class experience at our dealership. If you need anything please feel free to contact me 518-382-0274 EXT215 or mcapadona@fuccillo.com Michael Capadona General Manager

May 05, 2021

I can't remember the service person's name( he sat in the middle of the three employees) but he was nice and attentive and explained everything clearly. More

by MOTIRYOSAMUEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I can't remember the service person's name
May 07, 2021 -

Matthews Hyundai of Schenectady responded

Thank you for the great review, I am glad you had a first class experience at our dealership. If you need anything please feel free to contact me 518-382-0274 EXT215 or mcapadona@fuccillo.com Michael Capadona General Manager

May 05, 2021

It was fast, comfortable waiting area and the staff was so nice! I was very, very satisfied! It was a very, very, wonderful experience! Go see them!!! More

by dlyman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Fear, Pat Habeck
May 07, 2021 -

Matthews Hyundai of Schenectady responded

Thank you for the great review, I am glad you had a first class experience at our dealership. If you need anything please feel free to contact me 518-382-0274 EXT215 or mcapadona@fuccillo.com Michael Capadona General Manager

May 04, 2021

Don't need 25 words, just one: Awesome. Sales was aweso.e when I purchased and service was awesome for my service appointment. Reliable, well-made vehicles as well. More

by KATHYCOLE1007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JEREMIAH HUNTER
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicholas Fear, Pat Habeck
May 07, 2021 -

Matthews Hyundai of Schenectady responded

Thank you for the great review, I am glad you had a first class experience at our dealership. If you need anything please feel free to contact me 518-382-0274 EXT215 or mcapadona@fuccillo.com Michael Capadona General Manager

May 03, 2021

Always a good experience at Fucillo Lincoln of Schenectady. Sales and service go above and beyond... always. Courteous, professional and friendly, I can always count on Nick in service too! More

by H A Loucks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Fear
May 07, 2021 -

Matthews Hyundai of Schenectady responded

Thank you for the great review, I am glad you had a first class experience at our dealership. If you need anything please feel free to contact me 518-382-0274 EXT215 or mcapadona@fuccillo.com Michael Capadona General Manager

May 02, 2021

great customer service, friendly service department. Very clean and comfortable waiting area as I was waiting for a 2 hour estimate time for tire rotation, oil change extra service for over 10,000 miles, It More

by NMYRTLE51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Fear, Pat Habeck
May 07, 2021 -

Matthews Hyundai of Schenectady responded

Thank you for the great review, I am glad you had a first class experience at our dealership. If you need anything please feel free to contact me 518-382-0274 EXT215 or mcapadona@fuccillo.com Michael Capadona General Manager

April 29, 2021

Although I’ve been very pleased with the service I’ve received at your seller since I bought my car in 2017 I think your prices are too expensive. More

by BINNYL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Fear
Apr 30, 2021 -

Matthews Hyundai of Schenectady responded

Thank you for the great review, I am glad you had a first class experience at our dealership. If you need anything please feel free to contact me 518-382-0274 EXT215 or mcapadona@fuccillo.com Michael Capadona General Manager

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