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Matthews Hyundai of Schenectady - Service Center

Schenectady, NY

4.4
1,507 Reviews

1,507 Reviews of Matthews Hyundai of Schenectady - Service Center

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June 07, 2021

Service so far has been very good and I would recommend it to anyone I talk too.I hope that you will keep up the good work. More

by bobjmd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Grounds, Nicholas Fear
Jun 21, 2021 -

Matthews Hyundai of Schenectady responded

Thank you for the great review. I am glad you had a first class experience at our dealership. Michael Capadona General Manager

May 28, 2021

Brought the Senada in for my first oil change had the snow tires removed in and out and a little over an hour nick is the best More

by HARE23951
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Fear
Jun 04, 2021 -

Matthews Hyundai of Schenectady responded

Thank you for the great review, I am glad you had a first class experience at our dealership. If you need anything please feel free to contact me 518-382-0274 EXT215 or mcapadona@fuccillo.com Michael Capadona General Manager

May 27, 2021

I have been doing business with Hyundai since 2009. In 2014 I bought a Kia. In 2020 we were on accident and I bought my current Hyundai from your business. Superb service all the time. Serviceman yester More

by LIGHTNIN-3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Timmy Brunette
Jun 04, 2021 -

Matthews Hyundai of Schenectady responded

Thank you for the great review, I am glad you had a first class experience at our dealership. If you need anything please feel free to contact me 518-382-0274 EXT215 or mcapadona@fuccillo.com Michael Capadona General Manager

May 26, 2021

I went in for a repair on my car. The repair was done however my car has been leaking oil sense. I drop the car back off to have it looked at and they claim that it was residual oil. Since then my drivew More

by Wehardeen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nicholas Fear
Jun 04, 2021 -

Matthews Hyundai of Schenectady responded

Sorry for the bad experience please contact me so I can assist you. MIchael Capadona General Manager 518-382-0274 EXT 215 mcapadona@fuccillo.com

May 22, 2021

Everyone was very nice - only issue was that my check engine light came back on shortly after leaving. They quickly got me back an appointment to come back in and figure that out. More

by Lizzkeaney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Fear, Pat Habeck
May 24, 2021 -

Matthews Hyundai of Schenectady responded

Thank you for the great review, I am glad you had a first class experience at our dealership. If you need anything please feel free to contact me 518-382-0274 EXT215 or mcapadona@fuccillo.com Michael Capadona General Manager

May 21, 2021

When it takes two months what would u give. Just poor service over all. Not good, bad bad bad. Will not come back or recommend More

by pammygirl63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nicholas Fear
May 24, 2021 -

Matthews Hyundai of Schenectady responded

Sorry for your bad experience. Please contact me if I can assist you Michael Capadona General Manager

May 19, 2021

I was in bind with my car coil wire shorting out. I phoned this dealership for help. Not only did they get me checked out quickly, but fixed the problems in a very timely manner for much less than I ex More

by leemburns
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Fear
May 24, 2021 -

Matthews Hyundai of Schenectady responded

Thank you for the great review, I am glad you had a first class experience at our dealership. If you need anything please feel free to contact me 518-382-0274 EXT215 or mcapadona@fuccillo.com Michael Capadona General Manager

May 16, 2021

Thank you for the excellent service. The staff was friendly, polite, and thorough. The video walk through was very helpful, and the waiting area was very clean. More

by T19071
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ram
May 16, 2021 -

Matthews Hyundai of Schenectady responded

Thank you for the great review, I am glad you had a first class experience at our dealership. If you need anything please feel free to contact me 518-382-0274 EXT215 or mcapadona@fuccillo.com Michael Capadona General Manager

May 16, 2021

Nick Fear is a very thoughtful and efficient service advisor! However I was quite disappointed that Fucillo was not willing to provide me with a loaner vehicle. Especially since this was my second visi More

by egrant
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nicholas Fear
May 24, 2021 -

Matthews Hyundai of Schenectady responded

Thank you for the great review, I am glad you had a first class experience at our dealership. If you need anything please feel free to contact me 518-382-0274 EXT215 or mcapadona@fuccillo.com Michael Capadona General Manager

May 15, 2021

I took delivery of my 2021 Tucson on 4/20,It was missing the 2nd key which had to be ordered,when it arrived I got an email to set an appointment to have the key coded when I arrived (early) I was greeted b More

by JWN0526
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JEREMIAH HUNTER
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicholas Fear, NICK CORDI
May 16, 2021 -

Matthews Hyundai of Schenectady responded

Thank you for the great review, I am glad you had a first class experience at our dealership. If you need anything please feel free to contact me 518-382-0274 EXT215 or mcapadona@fuccillo.com Michael Capadona General Manager

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