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Matthews Hyundai of Schenectady - Service Center
Schenectady, NY
1,352 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,352 Reviews of Matthews Hyundai of Schenectady - Service Center
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September 15, 2024
Dealership was friendly and well paced seek by as how when I first arrived they had had a power outage from the weather that day. when I first arrived they had had a power outage from the weather that day. More
by dshsea
Verified Customer
September 07, 2024
The are doing so good and the Customer service is nice thanks to take care of my car. Thanks thanks to take care of my car. Thanks More
by amad203
September 06, 2024
Very clean environment, extremely polite staff, nice waiting area, and quick service was provided. Thanks! waiting area, and quick service was provided. Thanks! More
by Ella
September 02, 2024
Came in for warranty maintenance that was free to me. A great experience. Thank you! A great experience. Thank you! More
by kevin.jones1
Employees Worked With
August 30, 2024
I gave a mediocre comment because they do not use their texting or calling efficiently. I needed to call to find out the status of my car once again as texts were not updated. Unfortunately my car could no texting or calling efficiently. I needed to call to find out the status of my car once again as texts were not updated. Unfortunately my car could not be repaired here. More
by Mrfixit83
Employees Worked With
Dominique
August 27, 2024
Matthews returned my car to me broken after a lengthy repair to solve another issue. They tried and failed multiple times to resolve the issue through a series of long unsuccessful repairs. Now a bit lat repair to solve another issue. They tried and failed multiple times to resolve the issue through a series of long unsuccessful repairs. Now a bit later since the issue is still unresolved I have asked them to look at it. They responded by refusing to acknowledge their connection to the original problem, denying the warranty on their work or on the original part they broke, and asking me to pay hundreds of dollars to have them diagnose the problem. It goes beyond unethical and borders on criminal. More
by payops2015
Employees Worked With
August 21, 2024
The dealership serves its purpose but is not comfortable or a nice place to hang out while waiting for service. It’s not particularly clean or organized. The parking lot is cramped and in poor condition. or a nice place to hang out while waiting for service. It’s not particularly clean or organized. The parking lot is cramped and in poor condition. More
by ANG517
Employees Worked With
August 10, 2024
Horrible, rude, lack of knowledge, disrespectful, arrogant, non empathetic and treats you like you're any other person and not like a valued Hyundai customer and owner. arrogant, non empathetic and treats you like you're any other person and not like a valued Hyundai customer and owner. More
by GoldenAgent0904
