Matthews Hyundai of Schenectady - Service Center

The service and the service representative was very good. The only reason I didn’t give a 5 star rating was because they said the service would be completed in about an hour and I waited an hour and 20 minut The only reason I didn’t give a 5 star rating was because they said the service would be completed in about an hour and I waited an hour and 20 minutes and I went to the service representative and asked him how much longer it would be and he said he’ll check on it and the service was complete after that. But the total time was over an hour and a half. I had a schedule appointment two hours after the service time and I just barely made it to my appointment. More

Dejon was Professional, calm, kind and gives it to you straight, no sugar coating anything straight, no sugar coating anything More

The personnel are very nice, made sure the coffee and snacks were refreshed. Made the wait more pleasant. snacks were refreshed. Made the wait more pleasant. More

Very satisfied I've gotten 2 vehicles from Fuccillo’s's and you. Some one always answers the phone. Courteous. Hard workers especially the mechanics.. I would tell everyone to go to Mathew's Thanks and you. Some one always answers the phone. Courteous. Hard workers especially the mechanics.. I would tell everyone to go to Mathew's Thanks More

Waiting room is small. I don’t like only being able to speak to people at the desk with limited knowledge. I like speaking to the mechanic that is actually working on my ca I don’t like only being able to speak to people at the desk with limited knowledge. I like speaking to the mechanic that is actually working on my car. More

Highly recommend Matthews Hyundai for oil change tire rotation and state inspection to anyone who needs service. Very friendly. rotation and state inspection to anyone who needs service. Very friendly. More

Friendly and professional service. All the staff worked well as a team for their customers. All the staff worked well as a team for their customers. More

Staff is very friendly. Scott Braun is service is very professional and knowledgeable. Highly recommend. Scott Braun is service is very professional and knowledgeable. Highly recommend. More

Poor service on lease vehicle. Wouldn't replace bent wiper arm. Could have been received that way. No communication or solution offered other than $275.00 to replace. They are losi Wouldn't replace bent wiper arm. Could have been received that way. No communication or solution offered other than $275.00 to replace. They are losing a customer over this. Our third Hyundai. We're going to Garvy. More

Service was outstanding ! Enjoyed the complimentary drinks and snacks. Howard was a perfect gentleman who showed general concern for our service. My wife and I hope to deal w Enjoyed the complimentary drinks and snacks. Howard was a perfect gentleman who showed general concern for our service. My wife and I hope to deal with him in the future. He has definitely gained our full trust ! More