Matthews Hyundai of Schenectady - Service Center

I was in to have my horn fixed and an inspection. The staff were friendly and courteous. I was in and out I about an hour. The staff were friendly and courteous. I was in and out I about an hour. More

Had my inspection done and they were able to get me in and out the same day . and out the same day . More

Professional and courteous service. Much appreciated the complementary service. It was performed quickly and completely. Much appreciated the complementary service. It was performed quickly and completely. More

After some initial confusion about my appointment, things went well and I was able to get a loaner for this warranty repair item. Dejon was very helpful. went well and I was able to get a loaner for this warranty repair item. Dejon was very helpful. More

Everything met my expectations. Maintenance on my Hyundai Palisade was completed on schedule and done well. Maintenance on my Hyundai Palisade was completed on schedule and done well. More

Called numerous times for updates and never got a call back. Even if it was a 30-second phone call, I would have appreciated a call back. My service advisor happened to be busy every time I called. Althou back. Even if it was a 30-second phone call, I would have appreciated a call back. My service advisor happened to be busy every time I called. Although when I was able to get her on their phone she was very polite More

Horrible! Brought my car in for an undercarriage rust proof spray due to a Hyundai recall and was discovered by my own mechanics when my car was up on the lif Brought my car in for an undercarriage rust proof spray due to a Hyundai recall and was discovered by my own mechanics when my car was up on the lift of what a lousy job they did I had four mechanics standing around laughing Hyundai’s are really nothing more than fancy looking junk and this dealership is a joke take a look at their sales staff if you happen to go here looks to me like they’ll hire anybody off the street More

Excellent service although it took two hours for an oil change and tire rotation. Dominique is always great to work with! change and tire rotation. Dominique is always great to work with! More

Everyone was very nice! My car got taken care of quickly and they explained everything that they had done. My car got taken care of quickly and they explained everything that they had done. More

The customer service representative’s have been very help and informative. The last two visits I did not get the multipoint inspection report. I stopped going to a competitor because of this. I expect the re and informative. The last two visits I did not get the multipoint inspection report. I stopped going to a competitor because of this. I expect the report on my next visit. More