Matthews Hyundai of Schenectady - Service Center
Schenectady, NY
1,481 Reviews of Matthews Hyundai of Schenectady - Service Center
It wasn't made clear to me what time my car would be finished as I had an appointment for a "drop off" at 9:30. What exactly does that mean? An hour? 2? End of the day? I got lucky because they weren't finished as I had an appointment for a "drop off" at 9:30. What exactly does that mean? An hour? 2? End of the day? I got lucky because they weren't busy and took it in right away. More
1st time working with Matthew's since the switch over. Great to see some old faces and as always service was done quickly and as always done right. Great to see some old faces and as always service was done quickly and as always done right. More
Nicholas Fear is one of the best Service Advisor Managers that I have ever worked with. He is very knowledgeable and right to the point. I highly trust his expertise as he reminds me of my father who was als that I have ever worked with. He is very knowledgeable and right to the point. I highly trust his expertise as he reminds me of my father who was also a mechanic. I will not go to any other Hyundai dealer in the Capital District. Getting a service appointment is usually within 2 weeks or sooner, not months like the others. Highly recommend Matthew’s Hyundai of Schenectady. More
Inspection very fast this time. Pleased with the job. More important she said it would be done in an hour & IT WAS!!!! Pleased with the job. More important she said it would be done in an hour & IT WAS!!!! More
My personal advisor in the service department was great, but other employees, within the dealership, were rude/disrespectful over the phone regarding my 2 month wait for a part & lack of a loaner. but other employees, within the dealership, were rude/disrespectful over the phone regarding my 2 month wait for a part & lack of a loaner. More
Great job repairing car first time. thank you. Very professional job. Will be back in the future. thank you. Very professional job. Will be back in the future. More