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Matthews Hyundai of Schenectady - Service Center

Schenectady, NY

4.4
1,354 Reviews

1,354 Reviews of Matthews Hyundai of Schenectady - Service Center

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January 01, 2023

Nick in service is excellent to deal with. Very knowledgeable, outgoing and professional. Took care of my vehicles issue same day. More

by KCHIRICHIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Clark, Nicholas Fear
Jan 03, 2023 -

Matthews Hyundai of Schenectady responded

We're so glad to hear you had a great experience with Nick. Thank you for your business and the great review!

December 30, 2022

Nick has been extremely helpful. I am in Florida and he has been really flexible and accommodating More

by DRAUX
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Fear
Jan 03, 2023 -

Matthews Hyundai of Schenectady responded

We're so glad to hear you had a great experience with Nick! Thank you for your business!

December 30, 2022

Prompt in service. Professional impressed with contacts to set appointment..Pleasant staff to deal with. More

by Kathy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Fear
Jan 03, 2023 -

Matthews Hyundai of Schenectady responded

We're so glad to hear you had a great experience with us! Thank you for your business and the great review!

December 27, 2022

I like needed to come back 4 times to get the issue resolved with my seat More

by NICKSCERRA79
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark Wells
Jan 03, 2023 -

Matthews Hyundai of Schenectady responded

We sincerely apologize and appreciate your patience!

December 27, 2022

Love how positive and informative each rep is. So glad i chose this dealership wow More

by Provostjosh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NICK MEGAS
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicholas Fear, NICK CORDI, Jennifer Periard, Mark Wells
Jan 03, 2023 -

Matthews Hyundai of Schenectady responded

Thank you so much for the great review and your business!

December 26, 2022

I have always had good experiences at this dealership. The service department listens and addresses the issues. More

by TJB52B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Fear, Mark Wells
Dec 27, 2022 -

Matthews Hyundai of Schenectady responded

Thank you for the great review and your business!

December 20, 2022

Service was so much better recently than prior to Matthews. They were timely, informative and helpful More

by Beth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Fear, Jennifer Periard, Mark Wells
Dec 27, 2022 -

Matthews Hyundai of Schenectady responded

Thank you for choosing Matthews! We truly appreciate your business and feedback!

December 18, 2022

This was my first visit to this service center as we recently moved to this area. The staff was pleasant, knowledgeable and professional. My car was worked on promptly and the work was completed in a More

by FREED12302
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Fear, Jennifer Periard, Mark Wells
Dec 19, 2022 -

Matthews Hyundai of Schenectady responded

We're so glad to hear you had a great experience with our Team! Thank you for your business and the great review!

December 18, 2022

Unwilling/Unhappy People in Customer Service. Horrible after Sales Service. Sad Traumatic Experience…If you Enter Service Office everybody will not look at you as if everyone is busy with somethi More

by LBRDR_RY33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nicholas Fear, Jennifer Periard, Mark Wells
Dec 19, 2022 -

Matthews Hyundai of Schenectady responded

Hello, We are very sorry to hear about your recent visit with us. We would like the opportunity to learn from our mistakes but, will need more information. Can you please email TellUs@matthewsauto.com with your name and contact information and anything else you experienced? Thank you for your time.

December 16, 2022

Great front desk help upon arrival . The person we dealt with was Mark Wells and he did an excellent job from start to finish explaining things . Awesome job to everyone that was involve More

by Chasmon52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wells
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