Back

Matthews Hyundai of Schenectady - Service Center

Schenectady, NY

4.4
1,514 Reviews

1,514 Reviews of Matthews Hyundai of Schenectady - Service Center

Sort by
June 21, 2025

Very professional and outstanding customer service. Very highly recommended. Timely and professional. An outstanding service center. More

by NOEMAILS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dejon Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dominique
Jun 23, 2025 -

Matthews Hyundai of Schenectady responded

Hi- Your satisfaction is our top priority. Thank you for letting our team know how we did! We look forward to helping again in the future. Take care!

June 21, 2025

It is a good experience and prompt response from the team.. Service is good.. Quality manner.. More

by sudhakar.gade19
Recommend Dealer
Yes
Employees Worked With
Dejon Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dejon Lewis
Jun 23, 2025 -

Matthews Hyundai of Schenectady responded

Hi - We are grateful for your review. Our top priority is customer service. Hearing about it in action makes our day! See you next time! 

June 20, 2025

I had a couple recalls done. Monalisa was very friendly and helpful. Everything was done in an hour. More

by MJORALEMON
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Monalisa
Jun 23, 2025 -

Matthews Hyundai of Schenectady responded

Hi-We're delighted to hear about your experience. Thanks for sharing! It's feedback like yours that reminds us why we do what we do. Please let us know what we can do for you in the future.

June 20, 2025

I had an appointment at 1:30pm at Matthews Hyundai of Schenectady. I came in for an oil change and tire rotation for my service. They completed the service in about an hour, then asked if I wanted an ins More

by ISABELLA5
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dejon Lewis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2025 -

Matthews Hyundai of Schenectady responded

Hi- We regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at TellUs@matthewsauto.com when you have a chance. Thank you, and we look forward to hearing from you.

June 18, 2025

The staff at Matthews Hyundai are friendly and helpful. Howard assisted me at my most recent visit and gave me great guidance regarding my oil changes More

by carolebroadwater1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Howard Finley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2025 -

Matthews Hyundai of Schenectady responded

Hi Carole- We're delighted to hear about your experience. Thanks for sharing! Feedback like yours reminds us why we do what we do. Please let us know what we can do for you in the future.

June 18, 2025

The dealership is friendly and willing to help with questions. Howard is great I will always use them More

by kronomomx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Howard Finley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2025 -

Matthews Hyundai of Schenectady responded

Hi- We are grateful for your review. Our top priority is customer service. Hearing about it in action makes our day! See you next time! 

June 15, 2025

We were unable to make the appt. On time, but they still fit us in to get our service accomplished. More

by pamluft
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mona Lisa
Jun 16, 2025 -

Matthews Hyundai of Schenectady responded

Hi- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

June 14, 2025

Very disappointed in the service department during my appointment on June 12. I came in for a replacement of front bumper pieces which were ordered by the parts manager after he visually inspected the ve More

by Kathy
Recommend Dealer
No
Employees Worked With
Domonique Scott-Henry
2.0
This rating includes all reviews, with more weight given to recent reviews.
Dejon Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 14, 2025

Matthews service is always quick and goes so smoothly. The advisors, appointment coordinators always go above and beyond. I would highly recommend them for sales and service. More

by lisa.freeo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Mascari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Croft
5.0
This rating includes all reviews, with more weight given to recent reviews.
JEREMIAH HUNTER
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Capadona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Bauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Delorm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dalton Hunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Ambury
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2025 -

Matthews Hyundai of Schenectady responded

Hi- Your satisfaction is our top priority. Thank you for letting our team know how we did! We look forward to helping again in the future. Take care!

June 12, 2025

Everyone at Matthews Hyundai went above & beyond, from the service to showroom! A+..Thank you! More

by rwaterhouse826
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Howard Finley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Syeed Holtzclaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2025 -

Matthews Hyundai of Schenectady responded

Hi-We're delighted to hear about your experience. Thanks for sharing! It's feedback like yours that reminds us why we do what we do. Please let us know what we can do for you in the future.