Matthews Hyundai of Schenectady - Service Center

Service department Nick Frear, very professional and knowledgeable. Very friendly and accommodating to my question knowledgeable. Very friendly and accommodating to my question More

The transition from fuccilos has went good I think service is very very good keep up the good work service is very very good keep up the good work More

People are very professional and courtesies at this location and they are very fast too location and they are very fast too More

They addressed all of my concerns and gave me excellent recommendations on how to care for my vehicle. As a result my car is running smoother and is deadass getting an extra 3-4 MPG. recommendations on how to care for my vehicle. As a result my car is running smoother and is deadass getting an extra 3-4 MPG. More

Always have great attentive service good communications on time and I trust the work they do on time and I trust the work they do More

Good people but doesn’t seem like there is enough service staff needed to be responsive in timely manner or to be effective. staff needed to be responsive in timely manner or to be effective. More

Everyone was very helpful. The waiting area had some comfortable chairs. Was told service would take around an hour, and I was in and out within that hour. The waiting area had some comfortable chairs. Was told service would take around an hour, and I was in and out within that hour. More

I only dealt with Nick and the service dept, it was great;I was scheduled for annual maintenance and he also took the time to help this incredibly technically challenged individual set up my phone and great;I was scheduled for annual maintenance and he also took the time to help this incredibly technically challenged individual set up my phone and GPS - patient, kind, understanding and always professional More

There for service was told 1 hour to 1 and a half hours. I told them I would wait for car. After 2 and a half hours i went back to service desk. Man that waited on me was gone. Woman asked what my phone num I told them I would wait for car. After 2 and a half hours i went back to service desk. Man that waited on me was gone. Woman asked what my phone number was. She found my paperwork in a stack of others. No one came out to get me and tell me it was done. Was late for another appointment. More

Took too long for an oil change I was there for almost 3 hours Like I said it took a little too long it should be a little shorter time wise hours Like I said it took a little too long it should be a little shorter time wise More