Matthews Hyundai of Schenectady - Service Center

They helped me with a warranty issue at Matthew's Hyundai when Lia Hyundai refused to assist me with my peeling paint on the car Lia sold me. when Lia Hyundai refused to assist me with my peeling paint on the car Lia sold me. More

I moved an hour away from the dealership where I purchased my 2019 Hyundai Tucson so I went to a dealer in Albany recently and had a terrible experience. I was "encouraged" to spend over 3K on repai purchased my 2019 Hyundai Tucson so I went to a dealer in Albany recently and had a terrible experience. I was "encouraged" to spend over 3K on repairs in addition to those I went in for. I was pressured even after saying a polite no and left frustrated that I had been treated that way. No surprise I'm a single female. Days later, my engine light comes on and my friend recommends Matthews Hyundai. I couldn't get an appointment online for weeks but since my car is due for inspection soon I stop by and speak with the service department. The woman I spoke with squeezed me in for a few days later. When I arrived, the technician checked the code on my car, talked me through everything and said the problem was covered under warranty and quoted about 2 hours wait time. While in the waiting area, a salesperson stopped by just to see if there was anything I needed while waiting. A quick hour later and I was on my way with the issue resolved and no bill- not even for the labor. Trust the team at Matthews-from sales to service, they are friendly, helpful and reassuring. I will be back for service and my next car! More

Everything went fine with the service. Staff was friendly and the car was done when promised. Staff was friendly and the car was done when promised. More

Pleasant greeting, quick service visit, and quality service. Glad that we choae to purchase from Matthews Hyundai !!! service. Glad that we choae to purchase from Matthews Hyundai !!! More

I was having a difficult time trying to import a Canadian car and I think I really tried Nicks patience. I appreciate his time, effort and patience with this old lady. car and I think I really tried Nicks patience. I appreciate his time, effort and patience with this old lady. More

I was having a difficult time trying to import a Canadian car and I think I really tried Nicks patience. I appreciate his time, effort and patience with this old lady. car and I think I really tried Nicks patience. I appreciate his time, effort and patience with this old lady. More

Friendly, efficient, got what I needed done in a short time regardless of staffing shortages time regardless of staffing shortages More

Easy to work with and to talk and answer all my questions, just time consuming with waiting for a new engine questions, just time consuming with waiting for a new engine More

Did what was required for the service needed. We're friendly and helpful answering my questons. We're friendly and helpful answering my questons. More

Everything was great no complaints. Service was good. Not a long wait time.good experience Service was good. Not a long wait time.good experience More