Matthews Hyundai of Schenectady - Service Center
Schenectady, NY
1,354 Reviews of Matthews Hyundai of Schenectady - Service Center
Nick was very helpful. Helped me resolve an issue quickly. Also did routine service on my car quickly while I waited. Helped me resolve an issue quickly. Also did routine service on my car quickly while I waited. More
I have a car under warranty and there is a glitch with the keys and literally cannot access the car and there service is booking out 6 weeks. Any and all attempts to get ahold of any advisor in service h the keys and literally cannot access the car and there service is booking out 6 weeks. Any and all attempts to get ahold of any advisor in service has resulted it NOTHING. The people at the dealership that answered the phone are very nice don't get me wrong but the mismanagement or lack of staff in there service department is the issue. More
It wasn't made clear to me what time my car would be finished as I had an appointment for a "drop off" at 9:30. What exactly does that mean? An hour? 2? End of the day? I got lucky because they weren't finished as I had an appointment for a "drop off" at 9:30. What exactly does that mean? An hour? 2? End of the day? I got lucky because they weren't busy and took it in right away. More
1st time working with Matthew's since the switch over. Great to see some old faces and as always service was done quickly and as always done right. Great to see some old faces and as always service was done quickly and as always done right. More
Nicholas Fear is one of the best Service Advisor Managers that I have ever worked with. He is very knowledgeable and right to the point. I highly trust his expertise as he reminds me of my father who was als that I have ever worked with. He is very knowledgeable and right to the point. I highly trust his expertise as he reminds me of my father who was also a mechanic. I will not go to any other Hyundai dealer in the Capital District. Getting a service appointment is usually within 2 weeks or sooner, not months like the others. Highly recommend Matthew’s Hyundai of Schenectady. More