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Matthews Hyundai of Schenectady - Service Center

Schenectady, NY

4.4
1,354 Reviews
Call Service Center (518) 347-7966

1,354 Reviews of Matthews Hyundai of Schenectady - Service Center

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November 08, 2023

Very knowledgeable and dependable. The service is remarkable and the team is awesome at Matthews Hyundai of Schenectady. Global. More

by DEANBAKER18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Domonique Scott-Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicholas Fear, Shane Dobert
Report | Print
Nov 15, 2023 -

Matthews Hyundai of Schenectady responded

Thank you for the great review and your business!

November 04, 2023

Dominque was great she kept me informed during the service she was friendly and turn a bad situation pleasant. More

by JESSICAINVLIET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Domonique Scott-Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicholas Fear, Shane Dobert
Report | Print
Nov 15, 2023 -

Matthews Hyundai of Schenectady responded

We're so glad to hear that Dominique took great care of you! We appreciate your business and the perfect review!

November 03, 2023

Excellent service ! I was treated with the professionalism you would expect at a dealership . 5 stars all around ! More

by ameraussie56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Dobert
Report | Print
Nov 15, 2023 -

Matthews Hyundai of Schenectady responded

Thank you for the great review and your business!

November 03, 2023

They are very professional and concerned for the customer. I was very pleased with the outcome of the service More

by SNACKINGTURLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Domonique Scott-Henry
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane Dobert
Report | Print
Nov 15, 2023 -

Matthews Hyundai of Schenectady responded

Thank you for the great review and your business!

November 01, 2023

Poor communication. Had my car for 9 days to fix sensors. They kept telling me tomorrow or the next day. Had to call daily for updates. More

by lisasmas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shane Dobert
Report | Print
Nov 03, 2023 -

Matthews Hyundai of Schenectady responded

Hi Lisa- We are actively looking into your visit and someone will be reaching out in an effort to resolve matters.

October 27, 2023

Awesome job guys. . really know how to do an impressive inspection and oil change! THANK YOU! 😊 More

by MBATCHLER1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Fear
Report | Print
Oct 30, 2023 -

Matthews Hyundai of Schenectady responded

Thank you for choosing Matthews for all of your service needs!

October 26, 2023

Nick in service was great and very professional thank you Nick.i would use this l service I would Most definitely use Matthew's again More

by SUNNYS_DELIGHT2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Fear, Shane Dobert
Report | Print
Oct 30, 2023 -

Matthews Hyundai of Schenectady responded

We're so glad to hear that Nick took great care of you! We appreciate your business and the great review!

October 18, 2023

Staff at front desk are very friendly and keep you informed and updated on the status of your vehicle. More

by Reggie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Fear
Report | Print
Oct 24, 2023 -

Matthews Hyundai of Schenectady responded

Hi Reggie- We're so glad to hear you had a great experience with our Team! We truly appreciate your business and the great review!

October 18, 2023

We are so happy with the professional team and work done by Matthews Hyundai. From the moment we walked in until we drove away in our new Santa Cruz to the first service done on it Matthews Hyundai have tre More

by RPARKER5700
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Connor Vanderburg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Domonique Scott-Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicholas Fear, Shane Dobert
Report | Print
Oct 24, 2023 -

Matthews Hyundai of Schenectady responded

Thank you for choosing Matthews! We truly appreciate your business and the great review!

October 17, 2023

I was surprised when I found out I had a $100 deducible on my warranty. I thought when Matthew’s took over this dealership that they would honor the warranty, The individuals working at Matthew’s were prof More

by Lincolnlog060917
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Domonique Scott-Henry
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicholas Fear, Shane Dobert
Report | Print
Oct 17, 2023 -

Matthews Hyundai of Schenectady responded

Please give General Market Manager, Mike Capadona a call at 518-847-0800. Your business is important to us and we want to make sure that everything is transparent.

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