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Matthews Hyundai of Schenectady - Service Center

Schenectady, NY

4.4
1,353 Reviews

1,353 Reviews of Matthews Hyundai of Schenectady - Service Center

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December 13, 2023

Dominique was great! The service was quick and the shuttle to Target was awesome very helpful! More

by saybra1104
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Domonique Scott-Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The shuttle driver was very nice as well!
Dec 15, 2023 -

Matthews Hyundai of Schenectady responded

We're so glad to hear you had a great experience with Dominique! We appreciate you choosing Matthews and the perfect review!

December 12, 2023

Arrived early and they took me right away. She understood my needs and my budget . More

by Ronne8747
Recommend Dealer
Yes
Employees Worked With
Dominique in Service
Dec 15, 2023 -

Matthews Hyundai of Schenectady responded

Thank you for choosing Matthews! We appreciate the great review and your business!

December 10, 2023

Good service but just a little to long for just oil change. I was there for about 2.5 hours. More

by PHARICHAD
Recommend Dealer
Yes
Employees Worked With
Shane Dobert, Shane Dobert
Dec 15, 2023 -

Matthews Hyundai of Schenectady responded

We apologize for the delay during your visit and will work on providing a better future experience. Thank you for letting us know and we truly appreciate your business!

December 09, 2023

Nick keeps me coming back Nick is customer focused and great to work with He's terrific More

by Bill F
Recommend Dealer
Yes
Employees Worked With
Nick Fear
Dec 15, 2023 -

Matthews Hyundai of Schenectady responded

Hi Bill- Nick is the best and we are glad you agree! We appreciate your business and the perfect review!

December 09, 2023

I had a scheduled appointment, the work was done, on time, and I felt the customer service was excellent. More

by nightingale1818
Recommend Dealer
Yes
Employees Worked With
Nick in service
Dec 15, 2023 -

Matthews Hyundai of Schenectady responded

Thank you for the great review and your business!

December 08, 2023

As I said at the time I first met the staff at Mathew’s. I’m committed to keep my connection with Mathew’s. More

by FSARAGAG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Dobert
Dec 15, 2023 -

Matthews Hyundai of Schenectady responded

Thank you for perfect review and your business!

December 08, 2023

Oil change and tire rotation done. . done as expected thank you I was very happy with the service More

by baby2248
Recommend Dealer
Yes
Employees Worked With
Dominique
Dec 15, 2023 -

Matthews Hyundai of Schenectady responded

Thank you for choosing Mathews to service your vehicle! We appreciate your business and the perfect review!

December 08, 2023

It was what would be expected. They did a fine job and did the work in a reasonable time frame. The person who made the original appointment on the phone was excellent- not sure wh More

by Laurie91172
Recommend Dealer
Yes
Employees Worked With
Shane Dobert, Shane Dobert
Dec 15, 2023 -

Matthews Hyundai of Schenectady responded

Hi Laurie- We appreciate the great review and your business! If there is anything more we can do to provide a better future experience, please don't hesitate to reach out and let us know.

December 07, 2023

Professional & efficient Great work, took care of two recalls in a timely manner. Will use their services again. More

by bill_sickinger
Recommend Dealer
Yes
Employees Worked With
Shane Dobert, Shane Dobert
Dec 15, 2023 -

Matthews Hyundai of Schenectady responded

Thank you for choosing Matthews to service your vehicle! We appreciate your business and the perfect review!

December 04, 2023

In and out very quickly Explained what the problem was and told me how long it would take More

by Bhazen1961
Recommend Dealer
Yes
Employees Worked With
Shane Dobert, Shane Dobert
Dec 05, 2023 -

Matthews Hyundai of Schenectady responded

Thank you for choosing Matthews and the great review!

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