Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Matthews Hyundai of Schenectady - Service Center
Schenectady, NY
1,474 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
1,474 Reviews of Matthews Hyundai of Schenectady - Service Center
Sort by
November 26, 2018
Winter Check Up I called for an appointment and I was given one for the same day. I wanted a winter check up and an overall inspection. The job was done in a timely I called for an appointment and I was given one for the same day. I wanted a winter check up and an overall inspection. The job was done in a timely manor and I was on my way with in 1 1/2 hours. I have always been treated well by the staff and I have always been happy with the service. More
by mike1125
Verified CustomerEmployees Worked With
NICK MEGAS
November 22, 2018
Car's in great shape thanks to Fuccillo I went in for my regular service and as usual it was done quickly and by people who are very friendly and efficient. It needed a new battery and an I went in for my regular service and as usual it was done quickly and by people who are very friendly and efficient. It needed a new battery and an axel and they took good care of that too. My waiting period in the waiting room was good and I was greeted by so many of the people that work there! Nick and Bob in the Service Dept. are very helpful and accommodating and I trust every word they say to me. I've had my car for 8 years and only go to Fuccillo for everything that needs to be done. Thank you! More
by jward542003
Employees Worked With
Bob, Nicholas Fear
November 20, 2018
Excellent Customer Service Nicholas Fear truly extended himself to ensure that the work on my car was done quickly and expertly. He kept me appraised of the work that was being Nicholas Fear truly extended himself to ensure that the work on my car was done quickly and expertly. He kept me appraised of the work that was being performed and when it would be completed. More
by Richie
Employees Worked With
Nicholas Fear
November 17, 2018
factory recall The work to modify the wire harness was completed faster than the estimated time. Also Nicholas was able to make my spare key fob functional once agai The work to modify the wire harness was completed faster than the estimated time. Also Nicholas was able to make my spare key fob functional once again. very good customer relations. More
by AREMSBURGER
Employees Worked With
Nicholas Fear
November 16, 2018
Nice experience Appreciate early morning appointment., Greeted promptly & friendly. Answered my questions and explained all work being done. While waiting for vehicl Appreciate early morning appointment., Greeted promptly & friendly. Answered my questions and explained all work being done. While waiting for vehicle all other employees also friendly. More
by LINDA12302
Employees Worked With
Robert Anderson
November 16, 2018
Love Fuccillo This past Tuesday I took my car in for a normal service and multi point inspection. As usual I was greeted by name by very friendly service people an This past Tuesday I took my car in for a normal service and multi point inspection. As usual I was greeted by name by very friendly service people and was treated with the same respect and good service that I've always received over the past 8 years. I can truly trust what they tell me and depend on being in a healthy car and safe on the roads. Nick is always very helpful to me when I have questions and stuff. Have a great Holiday season - see you soon! More
by jward542003
Employees Worked With
There we 2 others helping me too but I don't remember their names., Nicholas Fear
November 15, 2018
Regular maintenance ALWAYS VERY FRIENDLY. This was my first maintenance. Nick introduced himself as soon as I walked in the Service area . Explained how long it was g ALWAYS VERY FRIENDLY. This was my first maintenance. Nick introduced himself as soon as I walked in the Service area . Explained how long it was going to take. He also personally walked me to sitting area. Where the General Manager introduced himself ,and said if I need anything let him know . Was done alot faster than expected . Customer is always top notch . Thank you Fucillo . Valarie Baker More
by Valarie729
Employees Worked With
NICK MEGAS
November 14, 2018
Great place Very helpful and kept me updated on my car. Friendly staff and everything I needed done was taken care of. Would recommend to other people. Very helpful and kept me updated on my car. Friendly staff and everything I needed done was taken care of. Would recommend to other people. More
by K.HATCH54
Employees Worked With
Robert a
November 14, 2018
Without an Appointment I walked in with an issue and without an appointment and they accommodated me and my car was ready in an hour. They fixed my issue as well as a recall I walked in with an issue and without an appointment and they accommodated me and my car was ready in an hour. They fixed my issue as well as a recall while they were at it :) More
by SUSAN.OLIVA
Employees Worked With
I don't know
November 14, 2018
Very good service Appointment was on time, no delays. Service was good, happy with the repairs and recommendations on my vehicle. Will continue servicing my car at Fuc Appointment was on time, no delays. Service was good, happy with the repairs and recommendations on my vehicle. Will continue servicing my car at Fuccillo’s. More
by jeisenb2
Employees Worked With
Matthew Pollard
