Matthews Hyundai of Schenectady - Service Center
Schenectady, NY
1,429 Reviews of Matthews Hyundai of Schenectady - Service Center
Fast courteous service fair price Got 4 new Michelin for slightly less money than dickunt stores, gave me a discount equal to the cost of the alignment. Washed the car as well. Alway Got 4 new Michelin for slightly less money than dickunt stores, gave me a discount equal to the cost of the alignment. Washed the car as well. Always fast courteous service made me feel like they valued my business. More
It was great. They went above and beyond. They had my car for about a month waiting for a part on back order. They gave me a loaner and called me every week, sometimes twice a week to keep me They had my car for about a month waiting for a part on back order. They gave me a loaner and called me every week, sometimes twice a week to keep me informed of what was going on. Matt and Bob were the 2 I dealt with and they were just wonderful. This is my second car I have bought from there and have never had a problem with their service dept. I will be buying my 3rd car from there also. Great people, great service. More
tire leak Went there because tire was low, all they did was put air in the tire, not checking to see if there was a leak in the tire Went there because tire was low, all they did was put air in the tire, not checking to see if there was a leak in the tire More
replace timing belt Service advisers were very efficient and helpful. Job was done in a timely fashion. Shuttle service was great. Driver was very courtious and friendl Service advisers were very efficient and helpful. Job was done in a timely fashion. Shuttle service was great. Driver was very courtious and friendly. Waiting room was fantastic, chairs very comfortable. More
Kind, patient, fast service Car had a minor problem, service checked it out and ordered parts right away and fixed immediately!! Everyone here is very helpful and nice!!! Great c Car had a minor problem, service checked it out and ordered parts right away and fixed immediately!! Everyone here is very helpful and nice!!! Great customer service!! More

Great experience! 👋 First time buyer here. My sales reps were very helpful and accommodating. Derek Denison & Louis Gershon very friendly and personable. They were very h First time buyer here. My sales reps were very helpful and accommodating. Derek Denison & Louis Gershon very friendly and personable. They were very helpful in setting up map apps and the features of our new car. Thanks guys! More
Fast and accurate professional service Guys were professional and fast gave a full report on my car told me about recalls I needed and gave me great advice on how to hang on my car longer Guys were professional and fast gave a full report on my car told me about recalls I needed and gave me great advice on how to hang on my car longer as I just paid It off More
The Service Department was very Professional I received excellent Customer Service from Gerard. He is very Knowledgeable, Professional and Helpful regarding all my vehicle needs and provided reco I received excellent Customer Service from Gerard. He is very Knowledgeable, Professional and Helpful regarding all my vehicle needs and provided recommendations per my car requirements. More
Friendly and excellent service! Fuccillo has been our "Go To" for years. Whether for sales or service, they've always left us feeling confident we made the right decision. Thanks Fuc Fuccillo has been our "Go To" for years. Whether for sales or service, they've always left us feeling confident we made the right decision. Thanks Fuccillo! More
Normally Don't Like Going to a Dealership for Service...but I have always been of the thinking that I shouldn't go to the dealership for service because they cost a lot more and they may sign you up for things I have always been of the thinking that I shouldn't go to the dealership for service because they cost a lot more and they may sign you up for things that you really don't need. However, I was reminded about what a great organization Fucillo Hyundai is during this visit. They do a great job of creating the Hyundai Experience and making me feel like a valuable member of this community. They really catered to me, did exactly what I asked, not more, and also helped me with setting up some ancillary hyundai services at no cost that really improved my experience. I will be going back for my service needs. More