Matthews Hyundai of Schenectady - Service Center

NYS Inspection Always a pleasant experience. Courteous and friendly staff. Usually on time. Always updated on late or delays if any. See ya all next visit. Thanks te Always a pleasant experience. Courteous and friendly staff. Usually on time. Always updated on late or delays if any. See ya all next visit. Thanks team More

service I stopped by for an unscheduled service on my vehicle to have a headlight changed and my rear windshield wiper changed. I was greeted by Bob who was I stopped by for an unscheduled service on my vehicle to have a headlight changed and my rear windshield wiper changed. I was greeted by Bob who was extremely accommodating and helpful. More

Great service The service department people are always so kind and helpful.the waiting area is much better then before. I wish they had a senior discount. It would The service department people are always so kind and helpful.the waiting area is much better then before. I wish they had a senior discount. It would sure help us. More

Excellent service and follow up! Bob Anderson was a pleasure to work with. He is friendly, thorough and efficient with explaining what services are recommended and explains why. Tha Bob Anderson was a pleasure to work with. He is friendly, thorough and efficient with explaining what services are recommended and explains why. Thank you! More

Pickup/Delivery is THE BEST The only way this could be easier is if I could schedule through the app. Yes, I know I'm *supposed* to be able to do this, but it simply did not wor The only way this could be easier is if I could schedule through the app. Yes, I know I'm *supposed* to be able to do this, but it simply did not work. The app is glitchy as xxxx, so this is not surprising. Could also be user error, of course. But at any rate, Fuccillo Service Dept was fantastic, prompt, and courteous. Great experience all around. Not having to hoof it to the dealership while I work 60 hour weeks is an amazing perk. Thank you! More

RECALL VISIT THE GUYS WERE VERY HELPFUL AT GETTING ME AN APPT THAT WAS BEST FOR ME. IT WAS IN AND OUT IN A MATTER OF AN HOUR. THANK YOU FOR SUCH A QUICK VISIT.. THE GUYS WERE VERY HELPFUL AT GETTING ME AN APPT THAT WAS BEST FOR ME. IT WAS IN AND OUT IN A MATTER OF AN HOUR. THANK YOU FOR SUCH A QUICK VISIT.. More

Recall Service was great. Customer service rep was knowledgeable and friendly. Would definitely recommend to family and friends. I’m looking forward to my ne Service was great. Customer service rep was knowledgeable and friendly. Would definitely recommend to family and friends. I’m looking forward to my next visit. More

Knowledgeable staff and excellent I highly recommend Fucillo Hyundai for vehicle service. Their office staff is very helpful, and the technicians are top notch. It's comforting to know I highly recommend Fucillo Hyundai for vehicle service. Their office staff is very helpful, and the technicians are top notch. It's comforting to know my 2018 Hyundai Tuscon is in their care. More

It was the best outcome possible I noticed the "malfunction indicator" light on my dashboard and called Fuccillo Hyundai. I was offered a same day appointment which surprised (and de I noticed the "malfunction indicator" light on my dashboard and called Fuccillo Hyundai. I was offered a same day appointment which surprised (and delighted) me. I brought a book and prepared for a long wait. Within 20 minutes of my arrival I was told what caused the indicator light to come on, a pricing estimate and how long it would take (barring any surprises). Fortunately, it was a minor issue and I was on my way within an hour. I was very pleased with the outcome. More

7500 mile maintenance This was the vehicle's first maintenance (7500 mile checkup = oil change and tire rotation). Everyone was friendly and attentive. The only negat This was the vehicle's first maintenance (7500 mile checkup = oil change and tire rotation). Everyone was friendly and attentive. The only negative issue of this experience was the overbearing sound of the piped in music in the waiting area - very loud and annoying. More