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Matthews Hyundai of Schenectady - Service Center

Schenectady, NY

4.4
1,353 Reviews

1,353 Reviews of Matthews Hyundai of Schenectady - Service Center

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January 29, 2024

Overall, great. Very friendly staff that works quickly, and hard. Only minor things, like not accepting ApplePay (or having a mobile pay option), and there is a lack More

by MicroMacXPX
Recommend Dealer
Yes
Employees Worked With
Nick
Jan 30, 2024 -

Matthews Hyundai of Schenectady responded

Thank you for taking the time to let us know what we can improve on. Your business is important to us and we appreciate your feedback!

January 27, 2024

Very fast and friendly service. My vehicle was ready to go in a shorter time than expected. More

by P.ADEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Domonique Scott-Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicholas Fear, Shane Dobert
Jan 30, 2024 -

Matthews Hyundai of Schenectady responded

We're glad to hear we were able to get you in and out quickly! We appreciate your business and the perfect review!

January 26, 2024

Great service. .everything explained re: service ✔all work done quicker than expected..service rep was friendly as he had taken care of me previously.. More

by JDLEMNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Fear
Jan 30, 2024 -

Matthews Hyundai of Schenectady responded

Thank you for choosing Matthews to service your vehicle! We appreciate your business and the great review!

January 26, 2024

Staff always attentive, happy with their service. Staff always attentive, happy with their service. Thank you More

by bkathy999
Recommend Dealer
Yes
Employees Worked With
Shane Dobert, Shane Dobert
Jan 30, 2024 -

Matthews Hyundai of Schenectady responded

Thank you for your business and the perfect review!

January 25, 2024

Very efficient and professional Parts dept was quick and volunteered the cost of the part needed and had in stock which was a bonus Nick in service was professional and easy to talk to and easy to contact. More

by JMALMASI
Recommend Dealer
Yes
Jan 30, 2024 -

Matthews Hyundai of Schenectady responded

Nick is great and we're glad to hear he took great care of you! We appreciate your business and the perfect review!

January 19, 2024

I came in on time the car was serviced as instructed promptly and with suggestions of other items that may need attention I was very satisfied and I am bring my other Kona in g go or service tomorrow F More

by PCDAIKOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Domonique Scott-Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2024 -

Matthews Hyundai of Schenectady responded

Thank you for choosing Matthews! We appreciate your business and feedback!

January 17, 2024

Did tnohe work I asked good job done well people very polite very pleased hope to use them again More

by Bbcelectric
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JEREMIAH HUNTER
5.0
This rating includes all reviews, with more weight given to recent reviews.
Connor Vanderburg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Capadona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Domonique Scott-Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Szpila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicholas Fear, NICK CORDI, Shane Dobert
Jan 30, 2024 -

Matthews Hyundai of Schenectady responded

Thank you for choosing Matthews and the great review!

January 16, 2024

My car was finished earlier than promised The waiting area is comfortable and I love the coffee machine More

by SIOLA2
Recommend Dealer
Yes
Employees Worked With
Shane Dobert, Shane Dobert
Jan 30, 2024 -

Matthews Hyundai of Schenectady responded

We're glad to hear you had a great experience with our Team! We truly appreciate your business and the perfect review!

January 14, 2024

If you want to know more you can call me. One thing is certain and that is we will not return for any service or planed new vehicle purchase More

by Chasmon52
Recommend Dealer
No
Employees Worked With
Service advisor was Dominique- don't know the technician name
Jan 30, 2024 -

Matthews Hyundai of Schenectady responded

We'd love the opportunity to speak with you however, your name is not displayed. If you could provide your contact information to us by emailing TellUs@matthewsauto.com we would greatly appreciate it.

January 14, 2024

Great dealership My vehicle is well taken care of during the inspection. Great teamwork Thanks More

by Bena.rup24
Recommend Dealer
Yes
Employees Worked With
Shane Dobert, Shane Dobert
Jan 30, 2024 -

Matthews Hyundai of Schenectady responded

Thank you for the great review and your business!

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