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Matthews Hyundai of Schenectady - Service Center

Schenectady, NY

4.4
1,443 Reviews

1,443 Reviews of Matthews Hyundai of Schenectady - Service Center

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December 20, 2024

Howard was wonderful. ...He went above and beyond to help me out. Can't thank him enough. More

by mhs664
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Howard Finley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Matthews Hyundai of Schenectady responded

Hi- We’re so glad to hear you had a great experience with Howard! Thank you for your business and the great review!

December 19, 2024

Everyone was very friendly and helpful. They went out of the way to make sure we are happy. More

by PATRICIA22RED
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Howard Finley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2024 -

Matthews Hyundai of Schenectady responded

Hi Patricia- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

December 19, 2024

Customer service was very attentive. Their process was smooth and attention to detail was very good. More

by Tonyzang124
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dejon Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Howard Finley
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2024 -

Matthews Hyundai of Schenectady responded

Hi- Thank you for the great review! If there is anything more we can do in the future to ensure your experience is even better, please don’t hesitate to reach out!

December 19, 2024

This is now the 3rd time I am trying to write a review. I tried to make an appoint for tire pressure issue. m I called first thing in am left message no reply, I went to chat and was advised a supervisor More

by Scotia, Ellie
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Do not know name who asssited in service
December 19, 2024

Well had my car 4 yrs only owner to not be covered under my warranty only to find out from my mechanic the rods in the motor were bent not due to neglect when I had an oil change 10 days prior to my motor g More

by BROSE1321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dejon Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 19, 2024

Straight forward service. I waited and car was done in a timely manner . Not trying to upselli me nitrogen air or anything else. More

by JDSNYDER915
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dejon Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2024 -

Matthews Hyundai of Schenectady responded

Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

December 19, 2024

Our resent visit to Mathew’s for an oil change was a great experience. Friendly and fast service is always a perfect way to keep valuable customers coming back. More

by wrobie1269
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dejon Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2024 -

Matthews Hyundai of Schenectady responded

Hi- We’re so glad to hear you had a great experience with our team! Thank you for your business and the great review!

December 16, 2024

I aways had a great experience with them from the first time we bought our vehicle and had great service and they are very accommodating and friendly and easy to talk too More

by MYLOFRANK27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Mascari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Capadona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dejon Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Howard Finley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric, NICK MEGAS, Connor Vanderburg
Dec 17, 2024 -

Matthews Hyundai of Schenectady responded

Hi- We’re so glad to hear you had a great experience with our team! Thank you for your business and the great review!

December 13, 2024

Friendly, knowledgeable staff. Accurate estimates. Problems have been few over the years with cars purchased from Hyundai of Schenectady. Needed repairs always done expertly. In More

by revdavid76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Capadona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Howard Finley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2024 -

Matthews Hyundai of Schenectady responded

Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

December 13, 2024

The people at Mathews are very good to deal with. The service has been great and very efficient. More

by LIZZYV61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dejon Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Howard Finley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2024 -

Matthews Hyundai of Schenectady responded

Hi Lizzy- Thank you for the 5 Star Review and your business!

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