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Matthews Hyundai of Schenectady - Service Center
Schenectady, NY
1,353 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,353 Reviews of Matthews Hyundai of Schenectady - Service Center
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March 07, 2024
Lies, liars, professional liars, lazy liars, lied to me every step of the way, LIARS!!! We started off our interaction by me simply asking do I have a cpo warranty, service said no...I asked sales, they every step of the way, LIARS!!! We started off our interaction by me simply asking do I have a cpo warranty, service said no...I asked sales, they said yes, I asked service again and they tell me "well would you look at that"...lie Then they tell me I'm going to be without my car for next three weeks, I ask do you have any rentals, they say no, lie... Even if that's the truth it's not my problem you don't have a rental, Then you refuse to give me my car back, even though its in driving condition, you play this hostage game with my own car because you want to cash in on that warranty, So once I threatened to take my car back you give me a shuttle car, only after my threat, only after I had to take the bus to work for a week straight, when you could of done that to begin with, You guys told me my car would be done by Friday, you are a bunch of liars, it took an additional 10 days Word of advice just tell the truth, I will definitely let everyone I know or ever meet in the future how unprofessional your service department is, More
by LUISLCREYES
Verified CustomerEmployees Worked With
Other Employees :
Nicholas Fear, Shane Dobert
March 04, 2024
I wasn't sure I'd like the transition from Fusillo to Matthews. But you guys have been great! Happy to see that Nick is still there. Shane was very accommodating. Thank you. Matthews. But you guys have been great! Happy to see that Nick is still there. Shane was very accommodating. Thank you. More
by carliselovelady@outlook.com
Employees Worked With
Shane Dobert, Shane Dobert
February 16, 2024
I asked for a synthetic oil change but not sure they put synthetic oil in my car. Concerned because the reciept does not say synthetic oil was used? synthetic oil in my car. Concerned because the reciept does not say synthetic oil was used? More
by CHRISTOPHER1.GREEN
Employees Worked With
Nicholas Fear
February 08, 2024
Excellent, I travel 1hour from where I live because I feel that the people pay attention at your car and I think they are very friendly feel that the people pay attention at your car and I think they are very friendly More
by CARMENGGMA
Employees Worked With
February 08, 2024
Matthews Hyundai have Always make us feel like we are valued customers. I appreciate their hospitality. valued customers. I appreciate their hospitality. More
by HUNTINGLATOUR
Employees Worked With
Other Employees :
Nicholas Fear, NICK CORDI, Shane Dobert, Terry Koonce
February 03, 2024
I had a great and easy experience finding a car that suited me financially. Thanks. suited me financially. Thanks. More
by JC
Employees Worked With
Other Employees :
Olivia Sanger, Marcus Ramundo
January 29, 2024
I had my car go in for a warranty fix and while they had my car Nick from service department kept in contact with any updates and how car was coming along . Which I was very pleased with ! He also had a rec my car Nick from service department kept in contact with any updates and how car was coming along . Which I was very pleased with ! He also had a recall issue taken care of while he had my car . More
by Karen
Employees Worked With
Nicholas Fear
