Matthews Hyundai of Schenectady - Service Center

A little annoyed however happy with the way things turnedout It took a while to get my car back I feel like after 2 weeks it should’ve been your top priority but now that I got it back I’m a little less annoyed It took a while to get my car back I feel like after 2 weeks it should’ve been your top priority but now that I got it back I’m a little less annoyed More

Fantastic experience This facility never fails to give top notch service. Bob the adviser kept me informed every step of the way and it came in cheaper than estimated!! Lo This facility never fails to give top notch service. Bob the adviser kept me informed every step of the way and it came in cheaper than estimated!! Love this place! Quality work! More

Dead battery My Lincoln was packed to leave for a weekend at the lake and my battery died. Bob got us right in and they replaced the battery as soon as I arrived. My Lincoln was packed to leave for a weekend at the lake and my battery died. Bob got us right in and they replaced the battery as soon as I arrived. Thanks to Bob and the Lincoln technician! More

Efficiency Everyone at fucillo is friendly and efficient. They get me in and out quickly. Can't beat that! I would highly recommend them to anyone I intereste Everyone at fucillo is friendly and efficient. They get me in and out quickly. Can't beat that! I would highly recommend them to anyone I interested in purchasing a vehicle. More

A pleasure to work with. Nick Fear has been very professional, knowledgeable and accommodating. They are a very friendly staff with timely service. This service center has be Nick Fear has been very professional, knowledgeable and accommodating. They are a very friendly staff with timely service. This service center has been a pleasure to deal with. More

Regular scheduled service visit My experience at the Fuccillo Lincoln store is always good. My service rep Morgan relates to the customer with the skills, knowledge, personability an My experience at the Fuccillo Lincoln store is always good. My service rep Morgan relates to the customer with the skills, knowledge, personability and professionalism that is expecteed at a premium dealership and is delivered at Fuccillos. The value of the Lincoln product combined ith the Fuccillo brands reputation, exceed my expectations. More

Very good ! The person who took my information, Morgan, was excellent! She went above what she needed to do to ensure that the service visit exemplary! From getti The person who took my information, Morgan, was excellent! She went above what she needed to do to ensure that the service visit exemplary! From getting the information to the payment to checking to make sure the tires were placed on properly after rotation. Whenever my car needs further work I will be asking for her as my contact person. I will also recommend that other people ask for her as their contact person if they need service for their cars. More

Fast, courteous service Easy to schedule online. Arrived, car taken promptly. Service completed in a fast, efficient manner. No push to upsell other services!! Out in under o Easy to schedule online. Arrived, car taken promptly. Service completed in a fast, efficient manner. No push to upsell other services!! Out in under one hour. Will come again! More

Inspection, oil change, 3 recall items done It was a very pleasant experience, especially the video I was sent regarding my service check. My advisor Bob was very nice and explained everything i It was a very pleasant experience, especially the video I was sent regarding my service check. My advisor Bob was very nice and explained everything in detail. My car was ready at the time they said it would be done. Very happy with the service will recommended it to friends. More

Only came for an oil change!!!! Everything was done on a professional level. Loved the new video explaining problems with the car.I needed new tires, and some brake work!!!! Morga Everything was done on a professional level. Loved the new video explaining problems with the car.I needed new tires, and some brake work!!!! Morgan in the Service Department was outstanding coordinating all that had to be done. Only rough patch..was having to wait 50 minutes for my pick up to get my car..should've only taken 25...but gentlemen was very pleasant. Have been with Fucillo for almost 20 years....since we moved into the area. Have bought 5 cars over the years...Lincolns..Amantis...Genesis.... More