Matthews Hyundai of Schenectady - Service Center

Prompt straight forward and informative I was in contact with Morgan most of my service experience. She was very polite and prompt with informing me of what was being done to my car for it's I was in contact with Morgan most of my service experience. She was very polite and prompt with informing me of what was being done to my car for it's service. The parts warranty for my car has come in handy more than once and I'm very grateful for that. The service team at Fuccilo Hyundai in Schenectady take care to put themselves in their customers shoes, trying to find any avenue to save me money and look deep into what is covered under warranty. More

Needed vehicle checked before Vacation Very Friendly, Robert was very nice in explaining everything. Fast Service Making Appt that was good for me was helpful Pricing is high Had vehicle Very Friendly, Robert was very nice in explaining everything. Fast Service Making Appt that was good for me was helpful Pricing is high Had vehicle checked suspension checked, air filters and radiator flush and oil change. Little over $300 with 10 % discount Also Liked the video they send you about your car More

Service Dept Can’t tell you how happy I have been going here for the last 4 years and the customer service is always great. Bob took care of all my needs for my ca Can’t tell you how happy I have been going here for the last 4 years and the customer service is always great. Bob took care of all my needs for my car and in a timely manner. I have nothing but good things to say about his service. More

Good service advisors The service advisor fit me in on a busy Saturday because I needed a new battery. He was friendly and professional. The salesmen were very friendly too The service advisor fit me in on a busy Saturday because I needed a new battery. He was friendly and professional. The salesmen were very friendly too offering lunch to the customers while we waited. Also, Fuccillo has the best popcorn in town!!! More

Great service Nick is great. Very easy to deal with and very pleasant. Like being able to text my service advisor if I need to. Also like the new vehicle inspection Nick is great. Very easy to deal with and very pleasant. Like being able to text my service advisor if I need to. Also like the new vehicle inspection video. More

great service center The service I received at your service center was great,the women at the front counter was very helpful and knowledgeable in servicing my car I apprec The service I received at your service center was great,the women at the front counter was very helpful and knowledgeable in servicing my car I appreciate all they have done.i truly look forward to my next appointment.thanks again. More

Recall The service was awesome and really fast. They told me what was wrong with my what needed to be fixed parts that need replacing the people were friend The service was awesome and really fast. They told me what was wrong with my what needed to be fixed parts that need replacing the people were friendly More

Great Service Friendly , courteous, and knowledgeable staff. Video of inspection provides excellent overview of car’s condition. Estimate of cost and time for servi Friendly , courteous, and knowledgeable staff. Video of inspection provides excellent overview of car’s condition. Estimate of cost and time for service was right on. I am very pleased with my Hyundai Tucson, second one purchased from Fuccillo. More

Well informed I arrived early for my appointment and didn't have to wait to be seen. Robert kept me informed about what was going in with my car. No issues making a I arrived early for my appointment and didn't have to wait to be seen. Robert kept me informed about what was going in with my car. No issues making another appointment and I was out of there quicker than expected. More

Service It was a pleasure dealing with everyone in the shop. No matter who you spoke with, they were attentive. I was extremely satisfied with the end result It was a pleasure dealing with everyone in the shop. No matter who you spoke with, they were attentive. I was extremely satisfied with the end result! More