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Matthews Hyundai of Schenectady - Service Center
Schenectady, NY
1,347 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,347 Reviews of Matthews Hyundai of Schenectady - Service Center
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January 06, 2025
Always excellent customer service. I’ve never had any complaints plus I’m kept up to date on my vehicle and it’s very great when your service provider ask if you have any questions. I’ve never had any complaints plus I’m kept up to date on my vehicle and it’s very great when your service provider ask if you have any questions. More
by M_HOUSEN
Verified Customer
January 05, 2025
Matthew's Service Center has always been great with making appointments and accommidating your schedule. They are happy to answer any questions, courteous and very friendly as we'll as knowledgeable wi making appointments and accommidating your schedule. They are happy to answer any questions, courteous and very friendly as we'll as knowledgeable with your vehicle.The service has been top notch! We're glad we chose Matthew's. More
by llinman423
Employees Worked With
Other Employees :
Jake Shaw, our salesman, was a pleasure to do business with. He was VERY knowledgeable about all aspects of the vehicle. He was courteous and friendly and explained everything in detail and has been continually supportive.
January 05, 2025
Howard was veryy helpful and polite as always! Always a pleasure coming to Hyundai for services. Always a pleasure coming to Hyundai for services. More
by AlexisCoy95
Employees Worked With
January 05, 2025
It's a good dealership so far. I think it should the staff should have smiles on their faces. Especially when being approached or walking by. I think it should the staff should have smiles on their faces. Especially when being approached or walking by. More
by Benitez518
Employees Worked With
Not sure
January 04, 2025
Nice service and great support always I am vary happy to take a service form Matthew Hyundai take a service form Matthew Hyundai More
by Daljeetkr90
January 04, 2025
No communication with my service from dealer. Was never told the problem with my vehicle and then was fixed without my permission, so I had to pay when I showed up on my own. Had my car for 3+ ho Was never told the problem with my vehicle and then was fixed without my permission, so I had to pay when I showed up on my own. Had my car for 3+ hours one day and did not even touch it. Picked it up since I needed it and when I brought it back it sat again without talking to me until I called hours later on my own. More
by Afuller770
Employees Worked With
January 04, 2025
Horrible. Rude service advisor. Was told lies constantly. Never called to let me know the status of my vehicle. Sends you a text link to be able to communicate Rude service advisor. Was told lies constantly. Never called to let me know the status of my vehicle. Sends you a text link to be able to communicate, then doesn't respond when you try to reach out through that link. Didn't even acknowledge me when I walked in to pick up my vehicle. Didn't even try to explain what was done to my vehicle. Just handed me the paperwork without saying a word. No sorry, no have a nice day, nothing! Complete awkwardness. More
by ERIC_LINCE
Employees Worked With
January 01, 2025
Always efficient. Always kind. Dominique kept me informed with text messages during the entire process.. and she came to get me when my car was done Always kind. Dominique kept me informed with text messages during the entire process.. and she came to get me when my car was done More
by jahsmith914
Employees Worked With
