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Matthews Hyundai of Schenectady - Service Center

Schenectady, NY

4.4
1,384 Reviews

1,384 Reviews of Matthews Hyundai of Schenectady - Service Center

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February 07, 2025

they are very helpful in diagnosing my problems and coming up with quick solutions. I trust them and their judgement especially when the service techs are familiar with my own vehicle. More

by brown.aleah00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Domonique Scott-Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dejon Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2025 -

Matthews Hyundai of Schenectady responded

Hi-Thank you for the 5 Star Review and your business!

February 06, 2025

very professional with exceptional service. . I don't find that combination too often unfortunately with other businesses More

by coachval57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dejon Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2025 -

Matthews Hyundai of Schenectady responded

Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

February 05, 2025

Very friendly and very helpful and great service and very knowledgeable about my vehicle will go back again when my vehicle needs to be serviced More

by TMPANIC83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dejon Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Howard Finley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2025 -

Matthews Hyundai of Schenectady responded

Hi-Thank you for the 5 Star Review and your business!

February 05, 2025

Very pleased with the service. So far so good! Keep up the good work. Thank you! More

by Pebbles60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Domonique Scott-Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2025 -

Matthews Hyundai of Schenectady responded

Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

February 04, 2025

Had our car back 5 times for oil leakls since August had corporate hearing which didn’t go well currently oil stopped leaking I would be happy to talk to corporate management if they would like to discuss More

by mfannucciZZ
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Howard Finley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2025 -

Matthews Hyundai of Schenectady responded

Hi- We are very sorry to hear about your recent experience. We've reached out to General Manager, Mike Capadona. If you could please email him at mcapadona@matthewsauto.com so you can speak further with him regarding your recent experience. Your business is important to us and we appreciate you letting us know.

February 03, 2025

Friendly and helpful staff who really care about the customer experience and ensuring they are informed. More

by ALizF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Domonique Scott-Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2025 -

Matthews Hyundai of Schenectady responded

Hi- Thank you for the 5 Star Review and your business!

January 31, 2025

Howard is amazing at getting things done as soon as possible and efficiently Just perfect More

by qleesaunders
Recommend Dealer
Yes
Employees Worked With
Howard Finley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Howard Finley
Feb 03, 2025 -

Matthews Hyundai of Schenectady responded

Hi-Thank you for the 5 Star Review and your business!

January 30, 2025

Pleasant to deal with. Good explanations of issues. Timely service when I chose to wait for the car. More

by kpautler7041
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Howard Finley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2025 -

Matthews Hyundai of Schenectady responded

Hi- We’re so glad to hear you had a great experience with our team! Thank you for your business and the great review!

January 30, 2025

They did a great job changing my oil and we’re even so great to do it for free because I needed to pay so much for a part. More

by Aidanmarie1988
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dejon Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Howard Finley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2025 -

Matthews Hyundai of Schenectady responded

Hi Aidan- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

January 28, 2025

Disgraceful. You're dishonest approach to my car problem has greatly altered my life. By not honoring the CPO Warranty that YOU PLACED ON THE CAR. I need to pay o More

by ESPOSITOMATT6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rob Delorm
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dominique
1
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