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Matthews Hyundai of Schenectady - Service Center
Schenectady, NY
1,343 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,343 Reviews of Matthews Hyundai of Schenectady - Service Center
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January 04, 2025
Nice service and great support always I am vary happy to take a service form Matthew Hyundai take a service form Matthew Hyundai More
by Daljeetkr90
Verified Customer
January 04, 2025
Horrible. Rude service advisor. Was told lies constantly. Never called to let me know the status of my vehicle. Sends you a text link to be able to communicate Rude service advisor. Was told lies constantly. Never called to let me know the status of my vehicle. Sends you a text link to be able to communicate, then doesn't respond when you try to reach out through that link. Didn't even acknowledge me when I walked in to pick up my vehicle. Didn't even try to explain what was done to my vehicle. Just handed me the paperwork without saying a word. No sorry, no have a nice day, nothing! Complete awkwardness. More
by ERIC_LINCE
Employees Worked With
January 04, 2025
No communication with my service from dealer. Was never told the problem with my vehicle and then was fixed without my permission, so I had to pay when I showed up on my own. Had my car for 3+ ho Was never told the problem with my vehicle and then was fixed without my permission, so I had to pay when I showed up on my own. Had my car for 3+ hours one day and did not even touch it. Picked it up since I needed it and when I brought it back it sat again without talking to me until I called hours later on my own. More
by Afuller770
Employees Worked With
January 01, 2025
Always efficient. Always kind. Dominique kept me informed with text messages during the entire process.. and she came to get me when my car was done Always kind. Dominique kept me informed with text messages during the entire process.. and she came to get me when my car was done More
by jahsmith914
Employees Worked With
December 29, 2024
I’ve been dealing with this dealership for awhile now and like the ease of scheduling service and how they try to take care of any work promptly like the ease of scheduling service and how they try to take care of any work promptly More
by LouieP
Employees Worked With
December 23, 2024
Professional. Set up appt with Lisa, car was fixed in 2 days. Dominique FANTASTIC, COURTEOUS Set up appt with Lisa, car was fixed in 2 days. Dominique FANTASTIC, COURTEOUS More
by kevgolden1028
December 23, 2024
Dejon was extremely helpful and explained everything clearly to me. He seemed knowledgeable and trustworthy. clearly to me. He seemed knowledgeable and trustworthy. More
by wintersa93
December 22, 2024
It’s always a pleasure having service at Matthews. Everyone is always so friendly and helpful. Would highly recommend Hyundai Matthews of Schenectady for services or purchasing a vehicle. Everyone is always so friendly and helpful. Would highly recommend Hyundai Matthews of Schenectady for services or purchasing a vehicle. More
by lisa.freeo
Employees Worked With
Other Employees :
Lisa Piccirillo
