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Matthews Hyundai of Schenectady - Service Center
Schenectady, NY
1,502 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,502 Reviews of Matthews Hyundai of Schenectady - Service Center
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June 30, 2025
This was my first service appointment. They were great and worked very hard to make sure I was taken care of and satisfied with the outcome. They were great and worked very hard to make sure I was taken care of and satisfied with the outcome. More
by Rodgerssmr
Verified Customer
June 29, 2025
Took vehicle in for a radar calibration on Thursday at 8 am for a 3 hour service and didn’t get back until noon the next day. When calibration was completed the shod plate was damaged and the lower bumper am for a 3 hour service and didn’t get back until noon the next day. When calibration was completed the shod plate was damaged and the lower bumper was incorrectly installed with parts missing. More
by wojphoto
June 29, 2025
My car was seen and requested repairs were able to be completed the same day. completed the same day. More
by KHUNT113
Employees Worked With
June 29, 2025
This service appointment was much improved over my last appointment. Work was completed within a reasonable amount of time compared to what I was told it would be appointment. Work was completed within a reasonable amount of time compared to what I was told it would be More
by Kathy
June 26, 2025
Monya Lisa was amazing such a good help! The only thing I wish I knew about was that there was courtesy shuttle so I didn't actually have to wait around for it. The only thing I wish I knew about was that there was courtesy shuttle so I didn't actually have to wait around for it. More
by Jaimeknoblauch912
Employees Worked With
Monya Lisa
June 25, 2025
I've never had a problem bringing my cars in for servicing. The work is done promptly and on time. servicing. The work is done promptly and on time. More
by Densefog62
June 21, 2025
Very professional and outstanding customer service. Very highly recommended. Timely and professional. An outstanding service center. Very highly recommended. Timely and professional. An outstanding service center. More
by NOEMAILS
June 21, 2025
It is a good experience and prompt response from the team.. Service is good.. Quality manner.. team.. Service is good.. Quality manner.. More
by sudhakar.gade19
June 20, 2025
I had an appointment at 1:30pm at Matthews Hyundai of Schenectady. I came in for an oil change and tire rotation for my service. They completed the service in about an hour, then asked if I wanted an ins Schenectady. I came in for an oil change and tire rotation for my service. They completed the service in about an hour, then asked if I wanted an inspection as well since I needed one. After another hour, I had to go back to the service department to get answers because it seemed as everyone in the dealership who arrived after us had already left, including someone who bought a new car. When we went back there everyone was standing around not working on anything. We asked what was going on and taking so long, and someone told us that because my car has a cracked tail light cover it wouldn't pass inspection. If this is the case, wouldn't the mechanic or someone conducting the inspection know that? And it wouldn't have wasted another hour of my time. The individual who was helping us throughout all this, wasn't giving me many details what was going on, didn't seem very knowledgeable, and had his earbuds in the entire time. The staff were not professional, and I wasted my time being here. I will not be returning. More
by ISABELLA5
Employees Worked With
