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Matthews Hyundai of Schenectady

Schenectady, NY

4.6
3,450 Reviews
Discover something BIG at Matthews Hyundai of Schenectady! At Matthews Hyundai of Schenectady, we have a tremendous selection of New & Used Hyundais to give you the absolute best selection in the Capital Region! We believe in long-term relationships with our customers and with our transparent pricing, your vehicle purchase can be hassle-free and stress-free. Say goodbye to pushy car sales people and hello to Matthews! Matthews Auto has been serving the Southern Tier since 1973 and we have an award-winning reputation. We're all about treating our customers with the respect they deserve, that's why we are still offering fair, transparent prices. At Matthews you won't find mark-ups over MSRP, hidden charges, OR market rate adjustment fees. Save money and join our exclusive loyalty program Matthews Rewards Plus and save BIG on service or a future vehicle purchase! Download the Matthews App for free in your App Store to access your Matthews Rewards Plus benefits, shop online, schedule your service appointment, and MORE! You and your safety are our top priority and we maintain a clean and sanitized environment for all and encourage an appointment to meet with our staff. Not comfortable leaving home? No problem! Shop online and chat with one of our Personal Shoppers who are always ready and willing to help! Plus, we'll buy your car- even if you don't buy from us! Discover Matthews and how Matthews Hyundai means More. Every Day. Every Way. We look forward to serving you soon!
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4101 State Street

Schenectady, NY

12304

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Showing 3,450 reviews

March 27, 2025

Excellent customer service. I've never had a problem with services at Matthew Hyundai. I don't know what else to say. They're great to work with. More

by LRUSH802
Recommend Dealer
Yes
Employees Worked With
Howard Finley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Howard Finley
Mar 28, 2025 -

Matthews Hyundai of Schenectady responded

Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

March 26, 2025

I've said it before, Howard Finley has been a great help. Thanks to his service, we even bought another car from this dealership. I recommend them to anyone looking for a new/used car. More

by joseph.siciliano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Taft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Howard Finley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2025 -

Matthews Hyundai of Schenectady responded

Hi Joesph- We’re so glad to hear you had a great experience with Howard! Thank you for your business and the great review!

March 26, 2025

Fast service and pleasant employees. I bought my car there and will always come there for service. More

by BETTED121
Recommend Dealer
Yes
Employees Worked With
Howard Finley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Howard Finley
Mar 27, 2025 -

Matthews Hyundai of Schenectady responded

Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

March 25, 2025

Test drove, made a deal and got my new car the same day! Efficient & fast! More

by KRISTALAAA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jake Shaw
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dalton Hunter
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2025 -

Matthews Hyundai of Schenectady responded

Hi- Thank you for the great review! If there is anything more we can do in the future to ensure your experience is even better, please don’t hesitate to reach out!

March 25, 2025

The service department staff are great. Can't say the same about the auto mechanics More

by Jets73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dejon Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Howard Finley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2025 -

Matthews Hyundai of Schenectady responded

Hi- Thank you for the 5 Star Review and your business!

March 25, 2025

The service desk personnel are very professional. I can't say the same about the mechanics. More

by Jets73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dejon Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Howard Finley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2025 -

Matthews Hyundai of Schenectady responded

Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

March 25, 2025

Started research online and was connected to Heather. She was responsive, kept communication going via text for 2 weeks but never rushed me. She was keen on working with my schedule, which kept changing. More

by Sanush
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Capadona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Taft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2025 -

Matthews Hyundai of Schenectady responded

Hi- We’re so glad to hear you had a great experience with Heather! Thank you for your business and the great review!

March 25, 2025

The service desk personnel are great. I can't say the same about the mechanics. More

by Jets73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dejon Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Howard Finley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2025 -

Matthews Hyundai of Schenectady responded

Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

March 24, 2025

Slow, inexperienced salesmen, under dressed, employees eating on sales floor, just didn’t feel professional environment. More

by KKELSEY26
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jake Shaw
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2025 -

Matthews Hyundai of Schenectady responded

Hi- Thank you for your feedback. Our goal is that every customer leaves satisfied and we apologize that you did not. We’d like the opportunity to speak with you in hopes to learn from our mistakes, at your earliest convenience please reach out to us at TellUs@matthewsauto.com.

March 24, 2025

Heather was great the only thing I didn’t like was that i signed and agreed to the monthly payments then we had to talk to some other guy and he talk about teir and my payments went up i really think that th More

by BLCasler
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Heather Taft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Matthews Hyundai of Schenectady responded

Hi- Thank you for the great review! If there is anything more we can do in the future to ensure your experience is even better, please don’t hesitate to reach out!

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