Matthews Hyundai of Schenectady

Don Grounds & my new Navigator Don Grounds is personable, professional & knowledgeable. Don has excellent communication skills and interacts well with the customer, obviously able Don Grounds is personable, professional & knowledgeable. Don has excellent communication skills and interacts well with the customer, obviously able to successfully adapt to the customer’s personal style, making an experience which can be filled with anxiety and stress, a walk in the park. His familiarity with the process of purchasing a vehicle makes the event move smoothly along to completion. Knowing your product and being able to explain the functions it preforms and the value it provides to the customer comes naturally to Don and he easily explains and demonstrates the benefits that come with the vehicle the customer is interested in purchasing. His technical knowledge is impressive. Don is obviously highly committed to customer’s satisfaction. He exceeded all of my expectation and is an excellent representative for the Fuccillo Brand and the Lincoln Product. I would be remiss if I did not mention my initial contact for my purchase of my new Navigator and that was Ivana McCray. She fielded my initial inquiry provided me with information and the introduction to Don. As the opening “face” of the Fuccillo organization – she was perfect. More

A great experience. Recently purchased a 2018 Hyundai Elantr Very satisfied on there customer service and professionalism. Wanted Elantra GT sport in blue with a stick shift there were only two in 500 mile radiu Very satisfied on there customer service and professionalism. Wanted Elantra GT sport in blue with a stick shift there were only two in 500 mile radius. One had a issue so they got the othe ant the even hooked me up with a loaner till it came in. Was very satisfied gonna send a lot of business there way. Thanks again Richard Loomis. More

Great experience buying first new car I am giving this rating because Paul is so friendly and helpful. We came here with not the best credit and he did his utmost to make us feel comforta I am giving this rating because Paul is so friendly and helpful. We came here with not the best credit and he did his utmost to make us feel comfortable about the situation. They really shopped around to get us the best deal possible and put us in the vehicle that we wanted. We left the dealership with all of our questions asked and answered and a sweet new ride More

Customer service excellence Our salesperson was one we have dealt with in the past. Don was informative of what inventory was on-hand and his knowledge of the vehicles we were p Our salesperson was one we have dealt with in the past. Don was informative of what inventory was on-hand and his knowledge of the vehicles we were purchasing and leasing was textbook. He explained in detail the many upgrades that were available since our last purchases. His personality and his ability to make our purchases stress free is the reason why we came back to him. More

My MKC purchase I LOVE my Lincoln MKC lease from Fuccillo Lincoln-Hyundai!!! My salesman Richard Loomis had all the answers to my questions and certainly was the driv I LOVE my Lincoln MKC lease from Fuccillo Lincoln-Hyundai!!! My salesman Richard Loomis had all the answers to my questions and certainly was the driving force to my final decision to go ahead. I was treated great and I know the dealership is only a phone call away if I have any questions! I would - and do - recommend this dealership to everyone I know!! More

Satisfaction! Pleasant folks to do business with. Helpful as to getting the right car for me. From my 1st call to Krystal, to my salesperson Derek Denison, I was tr Pleasant folks to do business with. Helpful as to getting the right car for me. From my 1st call to Krystal, to my salesperson Derek Denison, I was treated well. I'm enjoying my new lease & satisfied. Thank you! More

Richard Loomis We started off with Brandon that didn’t know anything but we decided to come back and work with Richard he knew a lot about what he was selling got me We started off with Brandon that didn’t know anything but we decided to come back and work with Richard he knew a lot about what he was selling got me into a brand new car that day he was AWESOME! More

Our salesman Richard was wonderful! We have purchased five cars from Fuccillo over the years, but our most two recent purchases were our best by far because we had the greatest salesman We have purchased five cars from Fuccillo over the years, but our most two recent purchases were our best by far because we had the greatest salesman Richard L. Richard was there for us every step of our way and was extremely knowledgeable of his cars. He being a family man understood our needs as a large family, but also needing to stick to a strict budget. He made sure we got everything we wanted in a quick and timely manner even if that meant him staying an hour later past closing. I just want to say I am not an easy person to deal with, but he was always professional and made sure I was kept happy. He even took the time out to assist me with a recent service issue. He didn’t just sell and run! So job well done Richard L and thanks for making it the funnest car purchase’s ever! Next time you visit ask for Richard L. you won’t be unhappy! More