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Matthews Hyundai of Schenectady

Schenectady, NY

4.6
3,444 Reviews
Discover something BIG at Matthews Hyundai of Schenectady! At Matthews Hyundai of Schenectady, we have a tremendous selection of New & Used Hyundais to give you the absolute best selection in the Capital Region! We believe in long-term relationships with our customers and with our transparent pricing, your vehicle purchase can be hassle-free and stress-free. Say goodbye to pushy car sales people and hello to Matthews! Matthews Auto has been serving the Southern Tier since 1973 and we have an award-winning reputation. We're all about treating our customers with the respect they deserve, that's why we are still offering fair, transparent prices. At Matthews you won't find mark-ups over MSRP, hidden charges, OR market rate adjustment fees. Save money and join our exclusive loyalty program Matthews Rewards Plus and save BIG on service or a future vehicle purchase! Download the Matthews App for free in your App Store to access your Matthews Rewards Plus benefits, shop online, schedule your service appointment, and MORE! You and your safety are our top priority and we maintain a clean and sanitized environment for all and encourage an appointment to meet with our staff. Not comfortable leaving home? No problem! Shop online and chat with one of our Personal Shoppers who are always ready and willing to help! Plus, we'll buy your car- even if you don't buy from us! Discover Matthews and how Matthews Hyundai means More. Every Day. Every Way. We look forward to serving you soon!
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4101 State Street

Schenectady, NY

12304

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Showing 3,444 reviews

January 30, 2025

They did a great job changing my oil and we’re even so great to do it for free because I needed to pay so much for a part. More

by Aidanmarie1988
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dejon Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Howard Finley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2025 -

Matthews Hyundai of Schenectady responded

Hi Aidan- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

January 29, 2025

We appreciated working with every staff member during visits. They were all so knowledgeable and helpful and really helped make it easy for my husband and I through the entire process. More

by LADYBUG1185
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JEREMIAH HUNTER
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Taft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Syeed Holtzclaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2025 -

Matthews Hyundai of Schenectady responded

Hi- We’re so glad to hear you had a great experience with us! We appreciate your business and hope you enjoy your new ride!

January 28, 2025

They had preordered the parts needed for my repair. They were on time and courteous. They completed the repair in a timely manner. Great Dealer and service. More

by ALONTHEJOB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Domonique Scott-Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Howard Finley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2025 -

Matthews Hyundai of Schenectady responded

Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

January 28, 2025

Disgraceful. You're dishonest approach to my car problem has greatly altered my life. By not honoring the CPO Warranty that YOU PLACED ON THE CAR. I need to pay o More

by ESPOSITOMATT6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rob Delorm
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dominique
Mar 27, 2025 -

Matthews Hyundai of Schenectady responded

Hi- Thank you for your feedback. Our goal is that every customer leaves satisfied and we apologize that you did not. We’d like the opportunity to speak with you in hopes to learn from our mistakes, at your earliest convenience please reach out to us at TellUs@matthewsauto.com.

January 26, 2025

On January 22nd, 2025, I brought my 2024 Hyundai Kona to Matthews for its first Complementary Service. I was attended to my the Service Advisor (Ms. Dominique Scott-Henry.) Dominique had a lot of presenc More

by EdColl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominique Scott-Henry (Service Advisor) 5 Stars....
Jan 27, 2025 -

Matthews Hyundai of Schenectady responded

Hi Ed- We’re so glad to hear you had a great experience with Dominique! Thank you for your business and the great review!

January 26, 2025

We had been very happy with our service until we took our car in at the end of December. We still haven’t received any of the call-backs that we were promised. More

by Nanagrady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rob Delorm
1.0
This rating includes all reviews, with more weight given to recent reviews.
Howard Finley
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Keeter
Mar 27, 2025 -

Matthews Hyundai of Schenectady responded

Hi- Thank you for your feedback. Our goal is that every customer leaves satisfied and we apologize that you did not. We’d like the opportunity to speak with you in hopes to learn from our mistakes, at your earliest convenience please reach out to us at TellUs@matthewsauto.com.

January 26, 2025

The service department was very professional and extremely knowledgeable about the maintenance of the vehicle. More

by PECORAJB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Howard Finley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

Matthews Hyundai of Schenectady responded

Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

January 26, 2025

Dealership had decent wait time. Friendly customer service. Not much more to add than that. More

by RDEGONZA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Howard Finley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

Matthews Hyundai of Schenectady responded

Hi-Thank you for the 5 Star Review and your business!

January 25, 2025

Is a awesome dealer and they got excellent people working there, Simple like Dejon good guy More

by fuentes.miguel4347
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dejon Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

Matthews Hyundai of Schenectady responded

Hi- We’re so glad to hear you had a great experience with Dejon! Thank you for your business and the great review!

January 25, 2025

Had a good experience with Howard. The mechanic had the car in and out within the time Howard said it would be. We have two intermittent issues that were not resolved but were looked More

by JEFFVANIDERSTINE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Howard Finley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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