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Matthews Hyundai of Schenectady

Schenectady, NY

4.6
3,458 Reviews
Discover something BIG at Matthews Hyundai of Schenectady! At Matthews Hyundai of Schenectady, we have a tremendous selection of New & Used Hyundais to give you the absolute best selection in the Capital Region! We believe in long-term relationships with our customers and with our transparent pricing, your vehicle purchase can be hassle-free and stress-free. Say goodbye to pushy car sales people and hello to Matthews! Matthews Auto has been serving the Southern Tier since 1973 and we have an award-winning reputation. We're all about treating our customers with the respect they deserve, that's why we are still offering fair, transparent prices. At Matthews you won't find mark-ups over MSRP, hidden charges, OR market rate adjustment fees. Save money and join our exclusive loyalty program Matthews Rewards Plus and save BIG on service or a future vehicle purchase! Download the Matthews App for free in your App Store to access your Matthews Rewards Plus benefits, shop online, schedule your service appointment, and MORE! You and your safety are our top priority and we maintain a clean and sanitized environment for all and encourage an appointment to meet with our staff. Not comfortable leaving home? No problem! Shop online and chat with one of our Personal Shoppers who are always ready and willing to help! Plus, we'll buy your car- even if you don't buy from us! Discover Matthews and how Matthews Hyundai means More. Every Day. Every Way. We look forward to serving you soon!
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4101 State Street

Schenectady, NY

12304

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Showing 3,458 reviews

September 01, 2021

Was charged $2000 market adjustment on the price of a vehicle and the next day they are advertising the same vehicle on their website without the market adjustment. I feel like I was ripped off. Lia is n More

by hanleyde
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joshua Croft
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2021 -

Matthews Hyundai of Schenectady responded

Sorry for the misunderstanding I am glad we got to talk and address your concerns. Michael Capadona General Manager

August 31, 2021

They were very friendly and helped me get a vehicle with my credit score my history was not good but they went above and beyond to help me More

by Bigtrucker45
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Croft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kasey , NICK CORDI
Aug 31, 2021 -

Bigtrucker45 responded

Thanks again for helping me

Sep 01, 2021 -

Matthews Hyundai of Schenectady responded

Thank you for the review. I am glad to hear about your 1st Class Buying Experience with Josh and Nick. If you need anything in the future we are here for you! Steve Clark General Sales Manager Fuccillo Lincoln Hyundai

August 30, 2021

The peace that was put on the the car wasn,t put on right The fender had a whole that has a piece need to by put in it Look on the other side More

by Agnes Raylinsky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Fear
Sep 04, 2021 -

Matthews Hyundai of Schenectady responded

Sorry for your bad experience at our dealership. Michael Capadona General Manager

August 28, 2021

Still waiting for a call back regarding fixing a piece of trim. This issue was brought to light during warranty. Fixed with tape! Need Fixed! More

by Quattro15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Fear, Pat Habeck
Sep 04, 2021 -

Matthews Hyundai of Schenectady responded

Thank you for the great review. I am glad you had a first class experience at our dealership. Michael Capadona General Manager

Sep 04, 2021 -

Quattro15 responded

Did you read the comments? STILL waiting for call back to fix a piece of trim from when it was under warranty and you were advised at the time. Need it fixed!

August 27, 2021

Extremely impressed with customer service! Outstanding job.we will continue to use your service department from no on. We will refer all of our friends More

by dhardestysenior
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Fear, Pat Habeck
Sep 04, 2021 -

Matthews Hyundai of Schenectady responded

Thank you for the great review. I am glad you had a first class experience at our dealership. Michael Capadona General Manager

August 24, 2021

Mr. Ram got me in, did what I went for on a timely manner. He made my service experience ver smooth. It was a pleasure. More

by JEROL_9308
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vickash Ram
Sep 04, 2021 -

Matthews Hyundai of Schenectady responded

Thank you for the great review. I am glad you had a first class experience at our dealership. Michael Capadona General Manager

August 23, 2021

Not really happy with the sales person. He was somewhat knowledgeable but maybe he was new. We were there for a half a day and the car wasn’t even fully detailed when we left. It has a couple of scratches More

by Tacy
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steve Clark, LUIS GARCIA, Michael Capadona, Kevin Keener, Joseph Burdzel
Aug 23, 2021 -

Matthews Hyundai of Schenectady responded

I am sorry to hear that we were unable to provide you with a 1st Class Buying Experience. Yes Joe is relatively new and is continually learning. We were aware the piece was missing when you took delivery and we have already made arrangements with you to have a new one put on. We were not aware that there were scratches on the vehicle on delivery and I am truly sorry about that, we want all brand new vehicles to be perfect when they leave the lot. We have already made arrangements with you to get those fixed as well. If you have any additional concerns please do not hesitate to reach out to me directly. Steve Clark General Sales Manager Fuccillo Lincoln Hyundai 518-382-0274 ext 209 sclark@fuccillo.com

August 23, 2021

My experience at this dealership was excellent. This was my second purchase from this dealership. Sam was very friendly and helped me find the best deal on the car that I love. More

by Nparvana11
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel Simoneaux
Sep 04, 2021 -

Matthews Hyundai of Schenectady responded

Thank you for the great review. I am glad you had a first class experience at our dealership. Michael Capadona General Manager

August 23, 2021

I visited Fuccillo Hyundai Schenectady twice and I really liked the way they treat their customers. I want to thank Jeremiah Hunter for his service. He is really awesome and I highly recommend him. He was ve More

by Zeynep Orhan
Recommend Dealer
Yes
Employees Worked With
JEREMIAH HUNTER
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2021 -

Matthews Hyundai of Schenectady responded

Thank you for the great review. I am glad to hear about your 1st Class Buying Experience with Jeremiah. If you need anything in the future, we are here for you! Steve Clark General Sales Manager Fuccillo Lincoln Hyundai

August 22, 2021

Excellent service sales and communication was great. I would go there again anytime. I was treated very well and they were very fair with me. I had a very positive experience. Marques was very good, he is More

by JEANMATTTISH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Fear, Markquese Johnson, NICK CORDI
Sep 04, 2021 -

Matthews Hyundai of Schenectady responded

Thank you for the great review. I am glad you had a first class experience at our dealership. Michael Capadona General Manager

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