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Matthews Hyundai of Schenectady

Schenectady, NY

4.6
3,418 Reviews
Discover something BIG at Matthews Hyundai of Schenectady! At Matthews Hyundai of Schenectady, we have a tremendous selection of New & Used Hyundais to give you the absolute best selection in the Capital Region! We believe in long-term relationships with our customers and with our transparent pricing, your vehicle purchase can be hassle-free and stress-free. Say goodbye to pushy car sales people and hello to Matthews! Matthews Auto has been serving the Southern Tier since 1973 and we have an award-winning reputation. We're all about treating our customers with the respect they deserve, that's why we are still offering fair, transparent prices. At Matthews you won't find mark-ups over MSRP, hidden charges, OR market rate adjustment fees. Save money and join our exclusive loyalty program Matthews Rewards Plus and save BIG on service or a future vehicle purchase! Download the Matthews App for free in your App Store to access your Matthews Rewards Plus benefits, shop online, schedule your service appointment, and MORE! You and your safety are our top priority and we maintain a clean and sanitized environment for all and encourage an appointment to meet with our staff. Not comfortable leaving home? No problem! Shop online and chat with one of our Personal Shoppers who are always ready and willing to help! Plus, we'll buy your car- even if you don't buy from us! Discover Matthews and how Matthews Hyundai means More. Every Day. Every Way. We look forward to serving you soon!
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4101 State Street

Schenectady, NY

12304

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Showing 3,418 reviews

April 02, 2025

The service department took me before my scheduled time and finish quite quickly shorter than I expected. Excellent job. More

by mrpea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dejon Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 01, 2025

They were very helpful. No matter what I wanted to test drive or look at the salesman was very accomodating. More

by mattassini
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dalton Hunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Dzandza
March 31, 2025

The parts and service department were very helpful. The repair work was done faster than I expected. In total, a great experience, which I never encountered at a previous dealership. Matthews has bec More

by arx94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dejon Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Ambury
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2025 -

Matthews Hyundai of Schenectady responded

Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

March 29, 2025

Thought we had a low tire, instead it was another issue which was taken care of .Dejon kept us up to date on the work & cost. Worth the long wait as we didn't have an appt. Am grateful they were able to ta More

by AEMOY74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dejon Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2025 -

Matthews Hyundai of Schenectady responded

Hi- We’re so glad to hear you had a great experience with Dejon! Thank you for your business and the great review!

March 29, 2025

Howard started off fine when he checked in with me when my car was first dropped off. Then he called back when the technician diagnosed my car. As a woman who doesn’t know cars- this is why we have to talk More

by Kazanjian93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dejon Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Howard Finley
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2025 -

Matthews Hyundai of Schenectady responded

Thank you for sharing your feedback. We sincerely apologize that you didn't have a positive experience with us and that we couldn't reach a resolution together. We always strive to provide excellent service to our customers and hope to have the opportunity to better serve you in the future.

March 28, 2025

Had a very pleasant experience with Matthews Hyundai. John is an excellent sales person and I did not feel pressured or uncomfortable with making my decision. The team understood what I was looking to More

by redmond.joseph
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Dzandza
Mar 31, 2025 -

Matthews Hyundai of Schenectady responded

Hi- We’re so glad to hear you had a great experience with John! Thank you for your business and the great review!

March 28, 2025

Easy to work with. Very pleasant, very accommodating. They have been for the many years I have used them to get my vehicles. There is no other place a would go for my More

by SPITTSG0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Croft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2025 -

Matthews Hyundai of Schenectady responded

Hi-We’re so glad to hear you had a great experience with us! We appreciate your business and hope you enjoy your new ride!

March 27, 2025

I was happy however I purchased a brand new vehicle and having issues already. Hopefully this can get resolved. More

by CLADYTEE1255
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Mascari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Domonique Scott-Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dejon Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Markquese Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2025 -

Matthews Hyundai of Schenectady responded

Hi- Thank you for your feedback. Our goal is that every customer leaves satisfied, and we apologize that you did not. We’d like the opportunity to speak with you in hopes to learn from our mistakes, at your earliest convenience please reach to at TellUs@matthewsauto.com.

March 27, 2025

Excellent customer service. I've never had a problem with services at Matthew Hyundai. I don't know what else to say. They're great to work with. More

by LRUSH802
Recommend Dealer
Yes
Employees Worked With
Howard Finley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Howard Finley
Mar 28, 2025 -

Matthews Hyundai of Schenectady responded

Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

March 26, 2025

I've said it before, Howard Finley has been a great help. Thanks to his service, we even bought another car from this dealership. I recommend them to anyone looking for a new/used car. More

by joseph.siciliano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Taft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Howard Finley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2025 -

Matthews Hyundai of Schenectady responded

Hi Joesph- We’re so glad to hear you had a great experience with Howard! Thank you for your business and the great review!

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