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Matthews Hyundai of Greece - Service Center

Rochester, NY

4.6
349 Reviews

349 Reviews of Matthews Hyundai of Greece - Service Center

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September 17, 2024

The service has been great. We've had great service on our Hyundai. We had a problem with a completed job & they took the vehicle right back in and found out what was wrong. Exc More

by khuff37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Sharping
Sep 23, 2024 -

Matthews Hyundai of Greece responded

Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

September 16, 2024

Prompt service! Car was ready in less time than quoted. Work was done professionally. Best car I've owned in years! More

by SD453406
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Kelsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Matthews Hyundai of Greece responded

Hi-Thank you for the 5 Star Review and your business!

September 16, 2024

Efficient, professional, got the work done in under the time quoted. Car returned neat and clean. More

by jimvandevelde
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd
Sep 23, 2024 -

Matthews Hyundai of Greece responded

Hi Jim-Thank you for the 5 Star Review and your business!

September 15, 2024

Service managers were polite and professional and my car was done when they said it would be. More

by Amy lou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric in service 5 stars
Sep 16, 2024 -

Matthews Hyundai of Greece responded

Hi Amy- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

September 15, 2024

Jared was great with his communication style and had my car ready ahead of schedule! More

by kboddy84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared
Sep 16, 2024 -

Matthews Hyundai of Greece responded

Hi- We’re so glad to hear you had a great experience with Jared! Thank you for your business and the great review!

September 15, 2024

Follows up with issues and makes things right! Thank you for your help resolving what was actually two things happening at one time! Glad both fixed and gas mileage is up now as well. More

by KAYAKRU2014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Koval
Sep 16, 2024 -

Matthews Hyundai of Greece responded

Hi-Thank you for the 5 Star Review and your business! We are glad you had such a positive experience!

September 14, 2024

Every person that worked for the dealership spoke to us as we walked by and offered to help us. Our salesman couldn't have been nicer..He was helpful but never pushy!!! Answered all our questions until we More

by ORMSBYAM
Recommend Dealer
Yes
Employees Worked With
Justin Kazlauckas
Sep 16, 2024 -

Matthews Hyundai of Greece responded

Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

September 14, 2024

They were prepared for my appointment so I could just drive in. Waiting area was clean and had water and able to connect to internet and recharge phone or computer More

by nancyhendrick123
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None of the above. Service staff
Sep 16, 2024 -

Matthews Hyundai of Greece responded

Hi Nancy-Thank you for the perfect review!

September 14, 2024

Love the new service department! Drive right in! Customer lounge is great too. Service was quick and efficient! great job to all! More

by JUDYHOUCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Sep 16, 2024 -

Matthews Hyundai of Greece responded

Hi Judy- We’re so glad to hear you had a great experience with the service department! Thank you for your business and the great review!

September 11, 2024

The treat you with respect and are very friendly they work with you to get you the best deal More

by vazquez676
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
Sep 13, 2024 -

Matthews Hyundai of Greece responded

Hi! Thank you for the 5 Star Review and your business!

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