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Matthews Hyundai of Greece - Service Center

Rochester, NY

4.6
458 Reviews

458 Reviews of Matthews Hyundai of Greece - Service Center

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March 01, 2025

Eric is an excellent part of this dealership he was courteous and took care of my car needs in a timely manner and discussed everything to me, I appreciate this kind of service and this is what makes p More

by ninac8714
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Koval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Matthews Hyundai of Greece responded

Hi- We’re so glad to hear you had a great experience with Eric! Thank you for your business and the great review!

February 28, 2025

I came in because my engine light was on as well as my tire light, and I left with my tire light still on. More

by HELENABLIEK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eric Koval
3.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Scharping
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2025 -

Matthews Hyundai of Greece responded

Hi- Thank you for your feedback. Our goal is that every customer leaves satisfied and we apologize that you did not. We’d like the opportunity to speak with you in hopes to learn from our mistakes, at your earliest convenience please reach out to us at TellUs@matthewsauto.com.

February 28, 2025

Did a good job on my car and the communication was very good, I would recommend them. More

by JSAINT0
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Scharping
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Matthews Hyundai of Greece responded

Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

February 27, 2025

I've always been pleased with the service I've received at Matthews Hyundai...I drive all the way from Rush, over 30 minutes away, because I don't want to go anywhere else! The staff is friendly & professi More

by KRONAN90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Koval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Scharping
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2025 -

Matthews Hyundai of Greece responded

Hi- We’re so glad to hear you had a great experience with our team! Thank you for your business and the great review!

February 26, 2025

The staff was very helpful and made the process of having my car repaired very simple! More

by charisross6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Scharping
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2025 -

Matthews Hyundai of Greece responded

Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

February 25, 2025

The staff was very Welcoming,professional and friendly. Very good customer service .I asked many questions and they were very knowledgeable More

by csekulski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Koval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2025 -

Matthews Hyundai of Greece responded

Hi-Thank you for the 5 Star Review and your business!

February 25, 2025

My “self opening” trunk lid problem was resolved. However, I have spoken to him three times regarding the intermittent failure to unlock the driver’s door when using the door handle. He told me that More

by jgiovann
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Koval
2.0
This rating includes all reviews, with more weight given to recent reviews.
February 24, 2025

Amazing service from start to finish. I received calls keeping me informed of the status. Great communication! More

by dangaranojr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Koval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Scharping
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2025 -

Matthews Hyundai of Greece responded

Hi- We’re so glad to hear you had a great experience with out team! Thank you for your business and the great review!

February 24, 2025

They fixed everything for me and saved me money I’ll be back for more service. Eric did a great job with the service. More

by GATEST45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Koval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2025 -

Matthews Hyundai of Greece responded

Hi- We’re so glad to hear you had a great experience with Eric! Thank you for your business and the great review!

February 23, 2025

They handle my situation with professional attitude. Thank you very much for handling my situation. More

by MATTIE33707
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Koval
4.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Scharping
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2025 -

Matthews Hyundai of Greece responded

Hi- Thank you for the great review! If there is anything more we can do in the future to ensure your experience is even better, please don’t hesitate to reach out!

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