Back

Matthews Hyundai of Greece - Service Center

Rochester, NY

4.6
450 Reviews

450 Reviews of Matthews Hyundai of Greece - Service Center

Sort by
May 24, 2023

Comment on anti-theft software installation. Small sticker is on the driver's window- from what I've seen on TV, it's mostly the back window behind the driver that gets broken. - why not put th More

by WILLIAMJFENLON
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept - Very good
Jun 26, 2023 -

Matthews Hyundai of Greece responded

Thank you for choosing Matthews! If there is anything more we can do in the future to provide a better experience, please don’t hesitate to reach out and let us know how by emailing TellUs@matthewsauto.com

May 22, 2023

it's under construction, had to go somewhere else to even sit. needs to be somewhere. or a car to take you somewere More

by MILAGROS317
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Raetz
May 23, 2023 -

Matthews Hyundai of Greece responded

We sincerely apologize for your recent experience with us and do apologize that there was no seat available during your visit. As you can relate, construction can be chaotic and we do truly appreciate your business.

Jun 26, 2023 -

Matthews Hyundai of Greece responded

Thank you for choosing Matthews! If there is anything more we can do in the future to provide a better experience, please don’t hesitate to reach out and let us know how by emailing TellUs@matthewsauto.com

May 21, 2023

Great service from making the appointment to the great personality and professional of the staff always over and over More

by JMASTEN217
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Kelsey
May 23, 2023 -

Matthews Hyundai of Greece responded

Thank you for choosing Matthews and the excellent review!

May 20, 2023

Great bunch of guys you have there. All ways fast and friendly. That new place looks nice that you have in service on the wall. More

by dpagano0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Dondorfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Kelsey
May 23, 2023 -

Matthews Hyundai of Greece responded

Thank you for the great review and your business!

May 18, 2023

I was very happy with the service I received. Everything was explained clearly, and I was made aware of any additional service before it was performed. More

by max.sennett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Pagano
May 23, 2023 -

Matthews Hyundai of Greece responded

Hi Max-We appreciate your business and feedback!

May 17, 2023

I worked with Eric recently when my engine was on its way out and started a weird knocking noise. Eric was wonderful in walking me through all of the steps they would take if I had a warranty that covered t More

by SONI.PREBLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
May 23, 2023 -

Matthews Hyundai of Greece responded

We're so glad to hear that Eric was able to assist you! We appreciate you choosing Matthews and the great review!

May 15, 2023

They didn't go above and beyond. And still didn't check the leak in sunroof I asked, again. The reason I was back was them breaking a lug nut off and never tell me about it until More

by LOUSBOYZ
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Raetz
May 23, 2023 -

Matthews Hyundai of Greece responded

Hello- We are catching up on our reviews and see that we missed this. Your business and concerns are important to us and if this has not been resolved, please reach out to Service Manager Ashley Salamone at 585-720-9000.

May 14, 2023

I have dealt with Todd over many years ,and have found him to be very helpful with any questions I might have about any repairs needed. HE has always been a pleasure to work with. More

by SHORTON2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd in service dept.
May 23, 2023 -

Matthews Hyundai of Greece responded

Thank you for your continued business and the great review!

May 14, 2023

The turn around time to repair my Sonata was not only excellent but impressive. Todd Scharping was in touch with me every step of the process. More

by seelerman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Scharping
May 23, 2023 -

Matthews Hyundai of Greece responded

We're so glad to hear you had a great experience with Todd! Thank you for your business and we hope you continue to enjoy your Sonata!

May 11, 2023

Thank you for your services very nice and polite staff good location everything was done as said it was. More

by rosasantiago6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Rourke-Salamone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Raetz
May 23, 2023 -

Matthews Hyundai of Greece responded

Thank you for your business and the great review!

...
42
...