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Matthews Hyundai of Greece - Service Center

Rochester, NY

4.6
450 Reviews

450 Reviews of Matthews Hyundai of Greece - Service Center

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June 30, 2023

Todd in the Service Department at Matthew’s Hyundai was friendly and informative. The work on our vehicle was completed in the quoted time and done right! More

by glencin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd, Service Department
Jul 06, 2023 -

Matthews Hyundai of Greece responded

Thanks for choosing Matthews to service your vehicle. We appreciate your review and look forward to serving you again soon!

June 22, 2023

Todd was responsive and thorough in our discussions. Todd and the mechanics work with integrity and provided us quick service in real time updates. More

by Tomfalbo
Recommend Dealer
Yes
Employees Worked With
Todd
Jun 26, 2023 -

Matthews Hyundai of Greece responded

Thanks for choosing Matthews! We appreciate your business and we're always here to help!

June 18, 2023

Great group of people can't wait for the remodel to be finished Eric rules Thank you More

by Thomas_bauersmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan,Eric,Ashley
Jun 26, 2023 -

Matthews Hyundai of Greece responded

Thanks for choosing Matthews! We appreciate your business and we're always here to help!

June 11, 2023

Really appreciated the ride to and from the KIA store while my service was being completed, it went much quicker than I expected. Great customer service, looking forward to seeing the new building. More

by Hadi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I'm sorry! I can't remember , I don't see their pictures here.
Jun 26, 2023 -

Matthews Hyundai of Greece responded

Thanks for taking the time to review your experience at Matthews! Have a great day!

June 10, 2023

Dan did an excellent job explaining my options since I was waiting for service and you have no waiting area while under construction. He also gave me some maintenance updates. Very professional. Nice job More

by CDAVIES5
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Pagano
Jun 26, 2023 -

Matthews Hyundai of Greece responded

Thanks for choosing Matthews! We appreciate your business and we're always here to help!

June 10, 2023

Always up front, repairs done properly when promised, good communication, friendly staff, never a problem. More

by ROSEANNEBAILEY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Rourke-Salamone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Raetz
Jun 26, 2023 -

Matthews Hyundai of Greece responded

Thanks for taking the time to review your experience at Matthews! Have a great day!

June 08, 2023

I Always have had great customer service and friendly atmosphere everyone goes above and beyond More

by aj923ny
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Pagano- great service, Chris Raetz
Jun 26, 2023 -

Matthews Hyundai of Greece responded

Thanks for choosing Matthews to service your vehicle. We appreciate your review and look forward to serving you again soon!

June 07, 2023

In spite of major ongoing construction and a booked schedule, Mathews was able to fit me in,, provided two way transportation, and speedy service. Overall the best dealership experience I've had .. gr More

by MOMMYB33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Koval
Jun 26, 2023 -

Matthews Hyundai of Greece responded

Thank you for the EXCELLENT review of our Team at Matthews! We truly appreciate your business and we're so glad you had a good experience with us!

June 06, 2023

I was informed that I would receive my receipt in the mail for services done, but I have not. I have scratches and paint on my car that I did not have before I dropped off my car. Disappointed. More

by ELISHACRUZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
Jun 26, 2023 -

Matthews Hyundai of Greece responded

Thank you for letting us know about your recent experience. We want to assure you that we are working diligently to find a resolution and apologize that it wasn’t a great experience.

May 30, 2023

With CONSTRUCTION, DROPPING MY CAR OFF WAS A NIGHTMARE. finally AFTER EXPRESSNG MY ANGER a GENTLEMAN NAMED Dale acme over and told me to park on side of bldg-and there were no spots. He saw how frustrat More

by JUSTSUZYS
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd, Dale
Jun 26, 2023 -

Matthews Hyundai of Greece responded

Thanks for taking the time to review your experience at Matthews! Have a great day!

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