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Matthews Hyundai of Greece - Service Center

Rochester, NY

4.6
455 Reviews

455 Reviews of Matthews Hyundai of Greece - Service Center

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March 10, 2025

Matthews Hyundai is the best place to have work done on a vehicle. The technicians are great. More

by DEC1958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Scharping
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2025 -

Matthews Hyundai of Greece responded

Hi- Thank you for the 5 Star Review and your business!

March 10, 2025

Eric is helpful, informative, relatable. Upfront and knowledgeable. Great customer service and won't let you be blindsided by unnecessary repairs/costs. More

by Christine_jonack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Koval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2025 -

Matthews Hyundai of Greece responded

Hi- We’re so glad to hear you had a great experience with Eric! Thank you for your business and the great review!

March 10, 2025

I'm not too happy about my NYS inspection renewing in March and my maintenance agreement starting in April (which is when I purchased my Elantra). More

by linserra05
Recommend Dealer
Yes
Employees Worked With
Eric Koval
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2025 -

Matthews Hyundai of Greece responded

Hi- Thank you for the great review! If there is anything more we can do in the future to ensure your experience is even better, please don’t hesitate to reach out!

March 09, 2025

Amazing service, Amazing staff and an overall amazing experience!! :) thank you so so so much!! More

by Lopez.Angelica97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Koval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2025 -

Matthews Hyundai of Greece responded

Hi- We’re so glad to hear you had a great experience with us! Thank you for your business and the great review!

March 05, 2025

Todd, Eric Jared and Ashley are amazing. Always answer and take care of everything quick and easy service. One of the best Hyundai service teams out there. More

by rockadam2520
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Rourke-Salamone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erica Polimeni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Koval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Scharping
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2025 -

Matthews Hyundai of Greece responded

Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

March 03, 2025

It was really easy to schedule an appointment. Once there the dealership is beautiful and well organized. It was very easy to find where to go and all of the staff were helpful and friendly. Todd More

by Zrandall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Koval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Scharping
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Matthews Hyundai of Greece responded

Hi- We’re so glad to hear you had a great experience with Todd and Eric! Thank you for your business and the great review!

March 01, 2025

Greet you Very nice professional service in helping customers letting you know what to expect during your appointment and issues during your service as well More

by quintinakeels46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Scharping
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Matthews Hyundai of Greece responded

Hi-Thank you for the 5 Star Review and your business!

March 01, 2025

Eric is an excellent part of this dealership he was courteous and took care of my car needs in a timely manner and discussed everything to me, I appreciate this kind of service and this is what makes p More

by ninac8714
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Koval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Matthews Hyundai of Greece responded

Hi- We’re so glad to hear you had a great experience with Eric! Thank you for your business and the great review!

February 28, 2025

Did a good job on my car and the communication was very good, I would recommend them. More

by JSAINT0
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Scharping
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Matthews Hyundai of Greece responded

Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

February 28, 2025

I came in because my engine light was on as well as my tire light, and I left with my tire light still on. More

by HELENABLIEK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eric Koval
3.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Scharping
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2025 -

Matthews Hyundai of Greece responded

Hi- Thank you for your feedback. Our goal is that every customer leaves satisfied and we apologize that you did not. We’d like the opportunity to speak with you in hopes to learn from our mistakes, at your earliest convenience please reach out to us at TellUs@matthewsauto.com.

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