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Matthews Hyundai of Greece - Service Center

Rochester, NY

4.6
349 Reviews

349 Reviews of Matthews Hyundai of Greece - Service Center

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October 27, 2024

I have nothing but good things to say about the service department. They provided me with a loaner car and my car was finished exactly when they said it would be. Everyone was nice and they followed up to More

by ANNCHASE37
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Dondorfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Kelsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

Matthews Hyundai of Greece responded

Hi, We’re so glad to hear you had a great experience with us! We appreciate your business.

October 27, 2024

love the new dealership new structure, excellent staff and always great service. Very pleased with all the service, always a friendly staff, very customer focused. More

by VKEEGAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd
Oct 28, 2024 -

Matthews Hyundai of Greece responded

Hi, Thank you for the 5 Star Review and your business!

October 27, 2024

Timely updates on what additional work needs to be completed. Labor cost are high as they have almost doubled in the last five years. More

by misheboo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd
Oct 28, 2024 -

Matthews Hyundai of Greece responded

Hi, Thank you for your feedback. We appreciate your business!

October 27, 2024

I have been going to Matthews Hyundai for awhile. Have always been more than happy with the service department. After having some major issues (plugged catalytic converter) which would have been More

by DKOCH0722
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Rourke-Salamone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Kelsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zac
Oct 28, 2024 -

Matthews Hyundai of Greece responded

Hi, We’re so glad to hear you had a great experience with Bill Kelsey and Zac! Thank you for your business and the great review!

October 27, 2024

I was satisfied. Everyone there is kind and friendly and professional. You follow through to make sure we are satisfied, I like that. More

by lsanf2005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service dept Barb I -don’t know anybody else’s name, but they were all very nice in the service department
Oct 28, 2024 -

Matthews Hyundai of Greece responded

Hi, Thank you for the 5 Star Review and your business!

October 26, 2024

I got my third hyundai and love the warranty they will fix the problem thanks More

by ROCJOHN42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
Oct 28, 2024 -

Matthews Hyundai of Greece responded

Hi, Thank you for the 5 Star Review and your business!

October 26, 2024

Anthony and Mark were respectful, accommodating and professional when dealing with me. I couldn’t have asked for a better experience. More

by MNATALE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony/ Mark
Oct 28, 2024 -

Matthews Hyundai of Greece responded

Hi, We’re so glad to hear you had a great experience with Anthony and Mark! Thank you for your business and the great review!

October 26, 2024

Very professional, knowledgeable and easy to work with. Very pleased with our sales rep, Erica. Can not say enough good about our new car! More

by bradfordnurse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erika POLIMENI- 5 stars!!!
Oct 28, 2024 -

Matthews Hyundai of Greece responded

Hi, We’re so glad to hear you had a great experience with Erika Polimeni ! Thank you for your business and the great review!

October 26, 2024

Service department personnel extremely polite and professional. Service is timely and efficient. I am very pleased with the work done on my vehicle. More

by juspaulding
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared
Oct 28, 2024 -

Matthews Hyundai of Greece responded

Hi, Thank you for the 5 Star Review and your business!

October 25, 2024

The service department is very nice, very professional and very accommodating. They always greet me with a smile and ask how my day is More

by DANPAGANO93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Rourke-Salamone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

Matthews Hyundai of Greece responded

Hi, Thank you for the 5 Star Review and your business!

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